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Nationwide: FlexAccount reviews

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4.41

Based on 933 reviews, last reviewed 12th Oct 2025

94% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

71%

16%

Latest highest rating:

5

Great experience with nationwide, plenty of branches... Great experience with nationwide, plenty of branches and good service. Reviewed on: 12th September 2025

Latest lowest rating:

1

RACIAL PROFILING AT THE NATIONWIDE BARKING BRANCH! As a middle-aged Black professional who had worked in senior corporate administration in some of the biggest companies in the UK, I have experienced m... Read more Reviewed on: 12th October 2025

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (933)

Years of good service

Nationwide have been my bank since I opened a savings account as a child forty years ago. I then progressed to a flex account which has been brilliant over the years. My card for cloned and six thousand pounds stolen Nationwide dealt with it efficiently and promptly. The staff at the branch in my area are always so friendly and helpful. Reviewed on: 6th November 2018

Flexible flex account

Convenient, great online banking Reviewed on: 6th November 2018

great all around product

great all around product, great customer service Reviewed on: 6th November 2018

Nationwide really are about the people

I opened a Flexi account with Nationwide and their customer service has been superb. Where lots of banks are closing their branches in my town,Nationwide stand firm that they will remain a building society of the high street.They are friendly,helpful and always there for their customers. Reviewed on: 6th November 2018

Best Banking

Nationwide make online banking simple no trolling behind cartons to find what you want it rely is idiot proof , I am dyslexic and find it works ! When you phone them, there always helpful , Reviewed on: 19th October 2018

Completely scam you

Pay monthly for this account , sent phone off for repair , they signed for it then two days later tried to say they never received it , so will not cover you so now no phone nothing, even though it was sent tracked , nationwide do not care , beware if you treasure your iPhone like I did , you end up with nothing Reviewed on: 16th October 2018

Nationwide fraud

Spoke to them today re a direct debit that I did not authorise which they cancelled but stated although I gave them specific instructions not to allow this company talk talk mobile to set up again nationwide stated they could not stop this. I asked them for a letter stating this which they refused to provide. I think that if this is there policy they might be co conspiraters in fraud? Reviewed on: 2nd October 2018

Nationwide

App is easy to use, shame they charge if you need a statement Reviewed on: 23rd September 2018

good value

I pay a fee for my monthly bank account and in return I get year round travel insurance and mobile phone insurance. In addition, there is interest on balances up to £2500, which means I get half the amount of the fee back in interest. Great! Reviewed on: 23rd September 2018

Would recommend

Good service in branch and by the app. Reviewed on: 23rd September 2018

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