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Nationwide: FlexAccount reviews

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4.49

Based on 1,066 reviews, last reviewed 31st Mar 2026

11700% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

72%

15%

Latest highest rating:

5

Most caring bank about customers. Most caring bank about customers. Reviewed on: 31st March 2026

Latest lowest rating:

1

The worst banking ever don’t do it The Nationwide is the worst banking ever. Don’t get fooled they’re nice because they give out free money! They have a problem with their banking app. ... Read more Reviewed on: 27th February 2026

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (1066)

Every thing you need

Great account , only £13 a month any you get a shed load of insurance. Plus interest on your account. The staff are always friendly too. Reviewed on: 19th January 2020

Easy and efficient

Good online experience and knowledgeable helpful staff in branch Reviewed on: 16th January 2020

The incentive is good but beware

I signed up due to the incentive and after persuading my gran to go online and refer me (not very convinced) I ended up not getting the referral even though it wasn't made clear. Complained. They gave me £25 even though I declined it and said I wanted it looked into further they never bothered. Apart from that... No issues Reviewed on: 14th January 2020

Excellent service

Great service, easy to use . Online banking is simple and safe. Reviewed on: 12th January 2020

Great bank

Great customer service - simple and easy online banking and fantastic rates. Reviewed on: 11th January 2020

excellence simply provided

I’ve been a loyal customer of Nationwide since I was a nipper, I’ve never had a bad experience. Their customer service is second to none, my local branch are proactive in providing details that benefit me financially and you just can’t fault their passion, speed & can do attitude. Sunny Singh Reviewed on: 10th January 2020

Good service and easy to get help

Last bank / building society in my area and is a real benefit when i have an issue i can talk to someone in person. Reviewed on: 31st December 2019

Wouldn't change to anyone else

Great building society always a quick reaction if I lose my card, offer great options if I want to open a new account and there to listen if I just need some advice about my finances Reviewed on: 31st December 2019

No problems

A great account, always found the staff helpful. Reviewed on: 29th December 2019

Great Experience for more than 10 years

Always a great experience and very helpful. The only reason i haven't given full marks is because overdraft fees have gone up by a fair bit. Reviewed on: 28th December 2019

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