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Nationwide: FlexAccount reviews

Name: Nationwide FlexAccount
Brand: Nationwide
Rating: 2.54 (196 reviews)

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4.45

Based on 930 reviews, last reviewed 21st Jul 2025

77% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

71%

16%

Latest highest rating:

5

Switching to Nationwide was the best decision ever I switched to Nationwide a few years ago after poor service from a bank I had been with for over 40 years. It was the best decision I have ever made. Reviewed on: 21st July 2025

Latest lowest rating:

2

While Nationwide's Fairer Share bonuses are apprecia... While Nationwide's Fairer Share bonuses are appreciated, their interest rates on currents accounts are comparatively and sometimes extremely poor, and... Read more Reviewed on: 12th June 2025

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (930)

Simple, Easy-to-use account

A perfect no-frills bank account, does what you need it to, no more, no less. Reviewed on: 8th April 2018

Good customer service and great building society

Had a current account with Nationwide for around 4 years now and they are a great building society. You can easily manage your accounts via the app and customer service is good. Reviewed on: 5th April 2018

Good benefits

Free European travel insurance is really handy Reviewed on: 4th April 2018

Always a winner bank account

Been with NW since aged 16! Never had a problem, great branches, staff and products! Reviewed on: 4th April 2018

awful treatment/discriminates against mental health paitents

with reference to my previous review, the nationwide fraud department lady(Kelly) is rude arrogant and totally discriminates against people with mental health illness, I suffer with Bi-Polar and PTSD and she was aware of this but still spoke to me in an awful way stating its my problem I suffer with bi-polar not Nationwide's, SHOCKING TRULY SHOCKING AWFUL WAY TO TREAT CUSTOMERS, but by going on the number of negative reviews and no responses from Nationwide it shows they treat customer, oops sorry member like Sh.t awful Building society. Reviewed on: 27th March 2018

Cheap and easy

Free bank account with a fairly ethical supplier Reviewed on: 11th February 2018

Something for everyone

Great service, fab product, interest and cash for me and a friend Reviewed on: 11th February 2018

Flexaccount

Flexaccount is so flexible for the customer. Banking app is absolutely brilliant and is a lifesaver. So many extra features with nationwide makes it's services very accessible and diverse. Reviewed on: 11th February 2018

Great basic account

Good account to build up your credit rating. Reviewed on: 11th February 2018

Reliable

Worthwhile and dependable for a long time Reviewed on: 11th February 2018

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