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Nationwide: FlexAccount reviews

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4.41

Based on 933 reviews, last reviewed 12th Oct 2025

94% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

71%

16%

Latest highest rating:

5

Great experience with nationwide, plenty of branches... Great experience with nationwide, plenty of branches and good service. Reviewed on: 12th September 2025

Latest lowest rating:

1

RACIAL PROFILING AT THE NATIONWIDE BARKING BRANCH! As a middle-aged Black professional who had worked in senior corporate administration in some of the biggest companies in the UK, I have experienced m... Read more Reviewed on: 12th October 2025

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (933)

Low cost fee with loads of benefits

Excellent current account with excellent customer service, look no further for great banking Reviewed on: 17th May 2018

Great bank

The best Bank ive ever banked with, easy to contact and talk too, resolve any issues immediately Reviewed on: 16th May 2018

The flex account is great with its add on free travel insurance cover

The flex account is great with its add-on free travel insurance cover which is a great help for summer holidays instead of having to buy and look for additional insurance. Reviewed on: 7th May 2018

Simple, Easy-to-use account

A perfect no-frills bank account, does what you need it to, no more, no less. Reviewed on: 8th April 2018

Good customer service and great building society

Had a current account with Nationwide for around 4 years now and they are a great building society. You can easily manage your accounts via the app and customer service is good. Reviewed on: 5th April 2018

Good benefits

Free European travel insurance is really handy Reviewed on: 4th April 2018

Always a winner bank account

Been with NW since aged 16! Never had a problem, great branches, staff and products! Reviewed on: 4th April 2018

awful treatment/discriminates against mental health paitents

with reference to my previous review, the nationwide fraud department lady(Kelly) is rude arrogant and totally discriminates against people with mental health illness, I suffer with Bi-Polar and PTSD and she was aware of this but still spoke to me in an awful way stating its my problem I suffer with bi-polar not Nationwide's, SHOCKING TRULY SHOCKING AWFUL WAY TO TREAT CUSTOMERS, but by going on the number of negative reviews and no responses from Nationwide it shows they treat customer, oops sorry member like Sh.t awful Building society. Reviewed on: 27th March 2018

Cheap and easy

Free bank account with a fairly ethical supplier Reviewed on: 11th February 2018

Something for everyone

Great service, fab product, interest and cash for me and a friend Reviewed on: 11th February 2018

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