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Nationwide: FlexAccount reviews

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4.63

Based on 1,111 reviews, last reviewed 20th Aug 2026

81% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

74%

15%

Latest highest rating:

5

They are great as they have a high street presence w... They are great as they have a high street presence which reflects in their commitment to customers unlike many other banks and financial institutions ... Read more Reviewed on: 20th August 2026

Latest lowest rating:

1

Executor account hell with NBS Used Flex account as executor account to distribute estate according to Will. However Nationwide force you to drip feed small payments over days, addi... Read more Reviewed on: 26th May 2026

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (1111)

Easy access account

Great customer service whenever I visit a branch, friendly helpful staff. Reviewed on: 5th February 2020

Good but could be better

Easy to manage on line but a hassle if you have to visit a branch.Abysmal interest. Reviewed on: 5th February 2020

Stores my money and keeps it safe

Easy to deal with via internet banking and paying in my income. Savings interest could be better as it is not supposed to be a for profit bank. Always helpful and never had a problem in all the years I have had accounts with them Reviewed on: 5th February 2020

Very good to us

Always been very helpful and easy to us and close to where I live Reviewed on: 3rd February 2020

I love how quick and secure they are

Anytime money moves from my account an immediate text following asking if I had done so, therefore I’m actually very secure and customer service is always polite and ready to help in any situation ! And also thank you for the chance to win Reviewed on: 3rd February 2020

Best service and perks for a low monthly fee

Insurance provided are amazing for the cost, and with the select credit card you both commission free spending and withdrawals abroad! Great for travelling if you have both cards Reviewed on: 2nd February 2020

Fab bank

Never had a problem with Nationwide and they were excellent guiding us through our first mortgage - Brilliant bank - Highly recommended Reviewed on: 31st January 2020

Can't fault them

I've had my flexaccount with Nationwide for around twenty years and have never had any problems. I always recieve a text message to let me know if I am going to go overdrawn so that I can move money around. Reviewed on: 31st January 2020

Have used their services,Inc.a mortgage when in UK. For approx.21years.

Little to say except that I would not contemplate change.Their exchange rate £/€ is always the best,especially when using my credit card Reviewed on: 31st January 2020

Great service

Always happy with this bank and impressed by their fraud protection Reviewed on: 29th January 2020

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