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Nationwide: FlexAccount reviews

4.62
Based on 1,109 reviews, last reviewed 13th Jun 2026
3% increase in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
73%
See only 4 star reviews
15%
See only 3 star reviews
4%
See only 2 star reviews
1%
See only 1 star reviews
7%

Latest highest rating:

5

Never had any problems. Never had any problems. Staff always courteous and helpful. £100 annual fair share payment welcom. Reviewed on: 13th June 2026
Keiran P's avatar
Keiran P

Latest lowest rating:

1

Executor account hell with NBS Used Flex account as executor account to distribute estate according to Will. However Nationwide force you to drip feed small payments over days, addi... Read more Reviewed on: 26th May 2026
Colleen's avatar
Colleen

About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (1109)

The best bank

5
Nationwide is friendly, welcoming and easy to use Reviewed on: 26th January 2020

Brilliant easy to use

5
Switching from NatWest to nationwide. Nationwide dealt with everything and the process couldn't be easier plus getting updates on how the switching account is going Reviewed on: 25th January 2020

flexicount best curent account for me

5
nationwide have been very good to have an account with they understand my situation and have always been available to give good advice Reviewed on: 21st January 2020

Every thing you need

5
Great account , only £13 a month any you get a shed load of insurance. Plus interest on your account. The staff are always friendly too. Reviewed on: 19th January 2020

Easy and efficient

5
Good online experience and knowledgeable helpful staff in branch Reviewed on: 16th January 2020

The incentive is good but beware

4
I signed up due to the incentive and after persuading my gran to go online and refer me (not very convinced) I ended up not getting the referral even though it wasn't made clear. Complained. They gave me £25 even though I declined it and said I wanted it looked into further they never bothered. Apart from that... No issues Reviewed on: 14th January 2020

Excellent service

5
Great service, easy to use . Online banking is simple and safe. Reviewed on: 12th January 2020

Great bank

5
Great customer service - simple and easy online banking and fantastic rates. Reviewed on: 11th January 2020

excellence simply provided

5
I’ve been a loyal customer of Nationwide since I was a nipper, I’ve never had a bad experience. Their customer service is second to none, my local branch are proactive in providing details that benefit me financially and you just can’t fault their passion, speed & can do attitude. Sunny Singh Reviewed on: 10th January 2020

Good service and easy to get help

5
Last bank / building society in my area and is a real benefit when i have an issue i can talk to someone in person. Reviewed on: 31st December 2019

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