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Nationwide: FlexAccount reviews

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4.61

Based on 1,109 reviews, last reviewed 13th Jun 2026

8% increase in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

73%

15%

Latest highest rating:

5

Never had any problems. Never had any problems. Staff always courteous and helpful. £100 annual fair share payment welcom. Reviewed on: 13th June 2026

Latest lowest rating:

1

Executor account hell with NBS Used Flex account as executor account to distribute estate according to Will. However Nationwide force you to drip feed small payments over days, addi... Read more Reviewed on: 26th May 2026

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (1109)

Never experienced any problems

The staff are always helpful and friendly and nothing has ever gone wrong. Reviewed on: 4th June 2017

Great process for changing banks

Moved to Nationwide from a different bank, the whole process was great and the bonus sign up fee was a nice extra. All good. Reviewed on: 31st May 2017

Added extras

Lots of added extras make this account worthwhile. Breakdown insurance, phone insurance, holiday insurance to name but three Reviewed on: 30th May 2017

Outstanding

Great service and outstanding staff Reviewed on: 22nd May 2017

Great benefits

I opened a Flexplus account and saved £30 a month on breakdown cover and mobile phone insurance. Its excellent for £10 pound fee a month I also get family travel insurance and 12 months purchase protection on electrical products. Never had an issue oh and interest earned on balances upto £2500. Reviewed on: 13th May 2017

A personal service every time.

Always helpful, listening to your needs and tailoring there services appropriately. Reviewed on: 7th May 2017

Great customer service and excellent account

I have banked with Nationwide since I was a student. Their flex account is a fee free account and there is no monthly fee for going into an arranged overdraft as there is with some banks. You just pay a percentage based on how much you have used. I recently nominated my husband for a switch and we each received a £100 payment. In branch I always get excellent customer service. In short highly recommended. Reviewed on: 6th May 2017

Very happy with southport branch and staff

Always a pleasure to visit local branch staff very helpful and friendly Reviewed on: 2nd May 2017

Great!

Fantastic bank account that I have never had any problems with. Great customer services from the branches and on the telephone. Love the internet banking layout and ease, plus the app on my phone. Reviewed on: 1st May 2017

Fab Nationwide

Have been with Nationwide for years. I find them helpful, efficient and approachable. Nothing is too much trouble and changing mortgages was a breeze. I've been with them for nearly 20 years and I wouldn't want to change as I don't think any other bank could beat them. Reviewed on: 18th April 2017

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