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Nationwide: FlexAccount reviews

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4.47

Based on 1,003 reviews, last reviewed 9th Feb 2026

6200% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

72%

16%

Latest highest rating:

5

A friendly face is priceless I use the app on line but also if I need to check what might be in my best interest a face to face is always available. Having to deal with a death an... Read more Reviewed on: 9th February 2026

Latest lowest rating:

1

Very bad Nationwide FlexDirect account blocked – left me and my child with nothing I hold a Nationwide FlexDirect account, and it was blocked without warning ... Read more Reviewed on: 6th February 2026

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (1003)

Easy to use, easy to change.

A fantastic current account I've had for years. No surprise fees. Very simple online access - I was able to change my overdraft instantly. Whenever I've had to contact Nationwide about the account I get through instantly and receive wonderful service. Reviewed on: 17th February 2016

Brilliant customer service really helpful

I travel abroad fairly regularly - once logged onto my account there's a message facility. All I have to do is send them a message to let them know what country I will be in and they make sure I can access my money. Brilliantly simple, you can also make enquiries and changes by this . Reviewed on: 17th February 2016

Banking for 15 years plus

I don't think I have ever had a single issue with Nationwide. Maybe on two occasions over the last few years internet banking has been down! That's it! Reviewed on: 17th February 2016

Simple & straightforward current account.

I do not want my current account complicated by offers (which soon get removed), interest (which gets reduced) or anything else. Nationwide Flexaccount is basic & simple. Reviewed on: 17th February 2016

Excellent service

I can't rate Nationwide highly enough - I've moved all my banking products over to them. Staff in branch are lovely and helpful. Online services quick, easy and efficient. In 6 years I've never had one problem with them Reviewed on: 16th February 2016

Owned by shareholders and this is evident in the way they operate

Borrowed additional money on my existing mortgage and I have to say I was impressed by Nationwide. They broker everything down into easy to understand pieces and gave me a fantastic deal - it is truly a great company to bank with Reviewed on: 16th February 2016

No hassle banking

It's refreshing in today's world to find a bank/building society that doesn't try and push products at you. Been with them for over 25 years and feel they are so good to their customers Reviewed on: 14th February 2016

very smooth no bother in general

only letdown is not much incentivisation for basic account members, ive been a basic account holder for over 10 years and am still on same account last time i asked about moving to a normal account without looking into it i was told wouldnt happen, this was some 4 years ago and embarrasment prevents me pursuing again lol. Reviewed on: 14th February 2016

A handy bank account

Only thing I would change is that I would have more funky debit cards. Reviewed on: 13th February 2016

Excellent service

I've had four Nationwide Flexaccounts for over 35 years now, and I've never had a bother. The staff are helpful and friendly, I've never been charged a penny to use the bank, and I've never had a problem. Here's to another 35 years Reviewed on: 12th February 2016

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Nationwide: FlexAccount reviews

6200% increase in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Nationwide: FlexAccount now

Nationwide FlexAccount reviews (1003)

Easy to use, easy to change.

Brilliant customer service really helpful

Banking for 15 years plus

Simple & straightforward current account.

Excellent service

Owned by shareholders and this is evident in the way they operate

No hassle banking

very smooth no bother in general

A handy bank account

Excellent service

Do you have a different Nationwide product?

Want to see more from Nationwide?

Student Current Account

Cash ISA

Regular Savings

Join Smart Money People

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