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NatWest: Select Account reviews

Name: NatWest Select Account
Brand: NatWest
Rating: 2.54 (196 reviews)

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4.53

Based on 707 reviews, last reviewed 29th May 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

82%

11%

Latest highest rating:

4

I use the select account as a backup current account. I use the select account as a backup current account. I don't use it much because other accounts and banks have better account rewards Reviewed on: 18th April 2025

Latest lowest rating:

1

ihave been with the bank for over 30 years i had an... ihave been with the bank for over 30 years i had an overdraft which i only got couse there was a mix up with the money they never ever gave me and inc... Read more Reviewed on: 29th May 2025

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About this product

The NatWest Select Account is an award winning basic current account helps you manage your money in one place, with no monthly fee.

The Select Account can be managed via the mobile banking app and there is an option for a short-term overdraft if you meet the eligibility criteria.

NatWest Select Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Select Account reviews (707)

amazing app

it is really easy and user friendly to use Reviewed on: 15th January 2020

Always very helpful

Natwest are an amazing bank always helped me with anything i need. When ive had payment issues they've sorted it right away. An amazing bank with very helpful and understanding staff!!! Reviewed on: 12th January 2020

Excellent Bank

I would recommend Natwest to my family members and friends. I would say Natwest app is the best in UK. It has awesome features. I switched over to Natwest from Barclays. The thing I love about Natwest is they always try new things For Example - Get cash without card, it is amazing feature. No one has ever tried it. They also going to provide free credit score. I would say Natwest is best. Reviewed on: 4th January 2020

Generally okay, customer service patch

The actual account features are great but getting help when something goes wrong is becoming increasingly difficult - a real shame because they used to be fab Reviewed on: 29th December 2019

Simple, easy, effective!

The safest method of banking, made even more convenient by the app! Its won awards TWICE in recent years, and is clearly the best there is. Customer after customer with multiple accounts in different banks say that they only use our app over all of them! Add to that, Open Banking, and you have yourself a perfect banking companion! Reviewed on: 12th December 2019

An excellent everyday product

Perfectly adequate in every way. I find the online banking easy and straightforward. I also like that you can transfer between accounts easily. Haven't had any particular issues. I don't think the interest is overly high, but no account seems to be now. Never had any issues with access. Reviewed on: 9th December 2019

easy and safe

Easy to navigate with timely reminders to avoid scams Reviewed on: 5th December 2019

Happy with Natwest

My local branch is easily accessible to me. Reviewed on: 27th November 2019

Excellent service

Great customer service. Great bank very personable Reviewed on: 22nd November 2019

Very Straight Forwadd

Their customer service is very straight forward and very fast in processing queries. Was abroad last year and kept on getting my card blocked due to the dodgy ATMs, however the staff were always understanding when I phoned. Reviewed on: 21st November 2019

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