Write a review

NatWest: Select Account reviews

Name: NatWest Select Account
Brand: NatWest
Rating: 2.54 (196 reviews)

View other NatWest products

4.53

Based on 707 reviews, last reviewed 29th May 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

82%

11%

Latest highest rating:

4

I use the select account as a backup current account. I use the select account as a backup current account. I don't use it much because other accounts and banks have better account rewards Reviewed on: 18th April 2025

Latest lowest rating:

1

ihave been with the bank for over 30 years i had an... ihave been with the bank for over 30 years i had an overdraft which i only got couse there was a mix up with the money they never ever gave me and inc... Read more Reviewed on: 29th May 2025

Read all reviews Write a review

About this product

The NatWest Select Account is an award winning basic current account helps you manage your money in one place, with no monthly fee.

The Select Account can be managed via the mobile banking app and there is an option for a short-term overdraft if you meet the eligibility criteria.

NatWest Select Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

Review NatWest: Select Account now

Help others make smarter decisions by sharing your own experience.

Write a review

NatWest Select Account reviews (707)

Best banking ever

I love my bank and the way they handle my needs. Very professional and always ready to help with a smile. Reviewed on: 30th May 2017

Always helpful

I never never had anything but great customer service from natwest, thats why I have been with them for so many years. Always friendly and helpful aswel as supportive and undrstanding Reviewed on: 3rd April 2017

Too much selling

Overall good service, however, too many attempts to sell me products or get me to switch to accounts I don't need. And the queues in the branches at lunch time aren't great so they shouldn't be trying to sell me things when they are so busy. Reviewed on: 12th February 2017

Simple and Effective

The account offers everything you need for day to day banking. The online features are great. Reviewed on: 6th February 2017

Great Bank account with good benefits

My bank account is really easy to use, also use the online banking which is great to check my account balance using my phone. Great rewards package with the added bonus of mobile phone insurance (which has come in handy a few times) Reviewed on: 3rd February 2017

Easy to use service

I've been with NatWest for years and never had any problems. I've found they have simple, fast and effective methods in place for when you want to make changes to your account. When we wanted to add an overdraft we did it all online and it was ready the next day and when we wanted to move from a select account to a reward account again we did it all online and it was sorted out very quickly with no hassle or fuss. It's very easy to request changes to your account and just as easy to change them back again. Reviewed on: 2nd February 2017

Amazing account

The standard account natwest provides is an excellent account. The account provides all essentials an account will need plus set trends with contactless features and they are by far the best account range out there. Reviewed on: 23rd January 2017

Excellent app

I have been banking with Natwest since I was born and have moved from telephone and branch banking to mobile phone app banking. I find the service to be excellent. I can access my account 24/7, view my children savings accounts, my savings accounts, my credit card and my business account all in the same place. Brilliant.... Reviewed on: 5th January 2017

Great experience

We signed up to a Natwest account at the beginning of the year, and apart from some teething process during the online sign up process, it's been plain sailing so far, with some great benefits too. Their banking app is better than a number of other competitors too - overall, a very positive experience! Reviewed on: 10th December 2016

Numerous problems with poor customer service.

Our account usually runs fine as I very rarely need to speak to them but whenever I have I have had issues. We were given incorrect information when being offered a packaged account but because I listened to them and then later changed the account online they are not interested. I also had significant issues with my children accounts as they had copies of my signature in my maiden name and in my married name against the children accounts and wouldn't let us withdraw any money because there were not two signatories. It took months to get this sorted. Reviewed on: 20th November 2016

Do you have a different NatWest product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Debit Card (discontinued)
from Fineco Bank (inactive company) 0.00 from 0 reviews
Student Account
from permanent tsb 0.00 from 0 reviews
Premier bank account
from HSBC 3.23 from 84 reviews

Want to see more from NatWest?

Life Insurance
from NatWest 5.00 from 3 reviews
Tracker Rate Mortgage
from NatWest 5.00 from 5 reviews
Natwest Rooster Money
from NatWest 4.92 from 13255 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub