Write a review

Go to business site

Santander: 123 Current Account (discontinued) reviews

View other Santander products

4.16

Based on 1,271 reviews, last reviewed 25th Mar 2026

900% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

55%

27%

Latest highest rating:

5

A very reliable service provider A very reliable service provider Reviewed on: 25th March 2026

Latest lowest rating:

2

PROBLEM AFTER PROBLEM SO HAVE TRANSFERED TO NAYIONWI... PROBLEM AFTER PROBLEM SO HAVE TRANSFERED TO NAYIONWIDE AND NOW RECEIVE A MUCH MORE CUSTOMER FOCUSED BANK Reviewed on: 25th March 2026

Read all reviews Write a review

About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Review Santander: 123 Current Account (discontinued) now

Help others make smarter decisions by sharing your own experience.

Write a review

Santander 123 Current Account (discontinued) reviews (1271)

Good

Good company recommended then. Reviewed on: 22nd March 2022

Santander not too bad for a bank

It's a bank, they don't rip me off, that's a plus! Reviewed on: 21st March 2022

Locked card, poor communication.

Twice in two weeks my car has stopped working. No one answering the phones and takes an age to resolve. Reviewed on: 19th March 2022

Bardzo dobze

Bardzo dobze się sprawuje ta app ja jestem bardzo zadowolona Reviewed on: 16th March 2022

Thieves

In 2019 this bank closed my account and stole near £4k from me, this was due to an issue with a payees bank account, said payee sent me £600, but santander decided it was ok to steal all of my money in the account, almost 4k as stated. I have provided them with all of the proof regarding the legitimacy of the £600 transaction time and time again but they just want to pass me around and keep asking for the same information!!! This bank is stealing our money without being held to account. I am determined to get my money back but they are not making it easy!!!!! Reviewed on: 13th March 2022

Worst bank ever.

Blocked my card and now I can't buy any food or dinner til Monday, the worst bank and customer service ever. Reviewed on: 12th March 2022

SECURITY AND WEBSITE

Santander is very much on the ball regarding branch withdrawals and website money transfers. Gives their customers peace of mind during transactions on the website and also whilst withdrawing cash at the local branch. I have also had dealings on the phone and were very helpful. I cannot fault their service or the 123 Current Account. Reviewed on: 12th March 2022

Awful Customer service

In a queue for 40 mins. Customer Service is so poor. Reviewed on: 11th March 2022

Hopeless customer service

Expect it to take up to 30 minutes to finally talk with a person. Meanwhile you have to listen to awful music and a woman who tells you ever 15 seconds how sorry she is Reviewed on: 11th March 2022

Great in branches however over the phone I have had issues

Brilliant bank online and also in branch however when I have been on the phone before I haven’t always had the best of experiences Reviewed on: 10th March 2022

Do you have a different Santander product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Instant Access Multi Currency Account
from iFAST Global Bank 4.92 from 573 reviews
Student Bank Account
from HSBC 3.23 from 20 reviews
Current account
from Monzo 4.93 from 19249 reviews

Want to see more from Santander?

Life Insurance
from Santander 5.00 from 2 reviews
Zero Credit Card
from Santander 4.21 from 21 reviews
Everyday Credit Card
from Santander 4.13 from 22 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub