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Santander: 123 Current Account (discontinued) reviews

4.17
Based on 1,247 reviews, last reviewed 18th Apr 2025
50% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
55%
See only 4 star reviews
27%
See only 3 star reviews
8%
See only 2 star reviews
4%
See only 1 star reviews
6%

Latest highest rating:

5

123 current account was reliable with good cashback I had a 123 current account with santander, and liked the cashback. The app is fairly easy to navigate but it can be tricky sometimes to access the bu... Read more Reviewed on: 18th April 2025
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Anonymous

Latest lowest rating:

1

Goodbye Santander Unable to withdraw my cash when needed. A real lack of proactive help from this bank to keep our business. All accounts now closed. Reviewed on: 4th April 2025
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Mr Savva

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Review Santander: 123 Current Account (discontinued) now

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Santander 123 Current Account (discontinued) reviews (1247)

a great account

5
Have gained good interest with this account Reviewed on: 11th July 2020

Handy cashback

5
For a small fee I can earn cashback on purchases. Reviewed on: 11th July 2020

Good company!

5
Great rates on bank accounts. Friendly and kind customer service reps. Reviewed on: 8th July 2020

OK but

4
Sometimes difficult to work out what each ac does Reviewed on: 2nd July 2020

Online banking bliss

5
Use the app everyday. Total account control and handy £5k overdraft facility - needed in lockdown Reviewed on: 18th June 2020

It's not worth its monthly fee anymore

2
The only thing that makes me stay with Santander 1-2-3 are their Retailer's offers. I get some cashback through their which offsets my monthly fee. Other than that, the monthly fee makes this account completely irrelevant (after the reductions which are due to happen in August). I will possibly move to 1-2-3 Lite due to inertia, but more likely will move to another bank Reviewed on: 16th June 2020

Santander

5
Was great at first but then they changed the terms and conditions of the cashback. Will be looking to change Reviewed on: 11th June 2020

Friendly Bank

5
I like the ease of use online banking app, the cash back you get on everyday spends from various retailers and if you ever have to visit a branch the staff are always friendly and well informed Reviewed on: 27th May 2020

Best current account

5
I have had the 123 account for about 4 years. I manage it online and receive cashback ever month. In this time, I have accrued over £400 in cashback. Any time I have contacted Santander they are extremely helpful and dealt with my query quickly and efficiently. Reviewed on: 22nd May 2020

Customer Service

4
Santander are well attendant when it comes to the consumers needs. Issues such as fraud on my account are dealt with in a quick and efficient manner. Reviewed on: 15th May 2020

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