Smart Money People Logo

Santander: 123 Current Account (discontinued) reviews

4.17
Based on 1,252 reviews, last reviewed 5th Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
55%
See only 4 star reviews
27%
See only 3 star reviews
8%
See only 2 star reviews
4%
See only 1 star reviews
6%

Latest highest rating:

5

Santander Good app. Easy to set up and use with minimal fuss. Everything seems straightforward Reviewed on: 5th September 2025
Jos's avatar
Jos

Latest lowest rating:

2

Is that a bank for the elderly ? Strong impression that the bank have little time for customers . I approached my local branch 4 times since May 2025 for certificates of interest whic... Read more Reviewed on: 23rd June 2025
Tina's avatar
Tina

About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Review Santander: 123 Current Account (discontinued) now

Help others make smarter decisions by sharing your own experience. Write a review

Santander 123 Current Account (discontinued) reviews (1252)

It's not worth its monthly fee anymore

2
The only thing that makes me stay with Santander 1-2-3 are their Retailer's offers. I get some cashback through their which offsets my monthly fee. Other than that, the monthly fee makes this account completely irrelevant (after the reductions which are due to happen in August). I will possibly move to 1-2-3 Lite due to inertia, but more likely will move to another bank Reviewed on: 16th June 2020

Santander

5
Was great at first but then they changed the terms and conditions of the cashback. Will be looking to change Reviewed on: 11th June 2020

Friendly Bank

5
I like the ease of use online banking app, the cash back you get on everyday spends from various retailers and if you ever have to visit a branch the staff are always friendly and well informed Reviewed on: 27th May 2020

Best current account

5
I have had the 123 account for about 4 years. I manage it online and receive cashback ever month. In this time, I have accrued over £400 in cashback. Any time I have contacted Santander they are extremely helpful and dealt with my query quickly and efficiently. Reviewed on: 22nd May 2020

Customer Service

4
Santander are well attendant when it comes to the consumers needs. Issues such as fraud on my account are dealt with in a quick and efficient manner. Reviewed on: 15th May 2020

no probs

5
does exactly what it says on the tin with no problems Reviewed on: 3rd May 2020

Best account going!

5
Opened the account as I moved house; perfect service Reviewed on: 30th April 2020

Great service

5
I have had this current account for years and would highly recommend Santander. They offer great customer service both in branch and online. They also have a couple of apps which I use regularly and they are both easy to use and provide a huge number of services Reviewed on: 28th April 2020

Great student current account!

5
Offers a great £1500 overdraft and a free railcard, which is awesome. Get £100 bonus for recommending someone and great credit card related offers. Reviewed on: 27th April 2020

Great rewards

5
Nice rewards for having a current account Reviewed on: 27th April 2020

Do you have a different Santander product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Want to see more from Santander?

  • Life Insurance

    from Santander 5.00 from 2 reviews
    Santander
  • Choice Current Account

    from Santander 4.13 from 17 reviews
    Santander
  • Basic current account

    from Santander 3.97 from 308 reviews
    Santander
    View all products