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Santander: 123 Current Account (discontinued) reviews

Name: Santander 123 Current Account (discontinued)
Brand: Santander
Rating: 2.54 (196 reviews)

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4.17

Based on 1,247 reviews, last reviewed 18th Apr 2025

50% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

55%

27%

Latest highest rating:

5

123 current account was reliable with good cashback I had a 123 current account with santander, and liked the cashback. The app is fairly easy to navigate but it can be tricky sometimes to access the bu... Read more Reviewed on: 18th April 2025

Latest lowest rating:

1

Goodbye Santander Unable to withdraw my cash when needed. A real lack of proactive help from this bank to keep our business. All accounts now closed. Reviewed on: 4th April 2025

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Review Santander: 123 Current Account (discontinued) now

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Santander 123 Current Account (discontinued) reviews (1247)

always had good service but disappointed by recent interest rate reductions

I have been with Santander for over 20 years and have always valued this bank for it's level of service and for the interest paid on balances Also for the cashback earnings on regular bills. Recently however they have announced an interest rate cut which makes them one of the poorest paying banks in the UK. Reviewed on: 9th February 2020

good account

great account and easy to use online access Reviewed on: 9th February 2020

Drop in interest rates

Santander are about to drop the interest rates from 1.5 to 1.00 meaning thousands and thousands of people will change bank accounts in the next few weeks.How can a bank afford to lose so many customers over a measly .5% Reviewed on: 9th February 2020

Fraud prevention gives peace of mind

I have held both a business and a 123 current account for years with Santander. Their security systems are very impressive. On a couple of occasions, having made expensive purchases on my card, they have called me before processing the payment to ensure that it was me and not fraudulent use of my card Reviewed on: 9th February 2020

We get money back and interest

|At least we get something back. Reviewed on: 9th February 2020

123 account

The best current account on the market. 1.5% interest if you have £20,000 in your account plus money back on utility bills all for £5 a month. Reviewed on: 8th February 2020

What a current account should be

For a small fee per month I've got much more control of my personal finances and earn cashback on certain bills, which outweighs the charges. Reviewed on: 8th February 2020

Brilliant!!!

In the period of over 20 years (my entire working life so far) I have used different banks for different products. Savings, Mortgage, Current account etc. In my opinion, Santander are the best. In terms of keeping the customer happy, constant friendly communication with the customer and also fraud prevention. Im not going to slate my previous banks , in fact some have been very good, its just for the full customer package Santander have been the best. Reviewed on: 8th February 2020

Great service but would like a closer branch

Have no problems lots of communication via email to keep me uptogether with my account Reviewed on: 8th February 2020

123

The 123 when it first started out was an excellent account but now that the interest rate has been reduced to next to nothing I would be as well transferring most of the money I have in it to a ISA Stocks and Shares Investment Trust. If I do that it will bring my investment interest back up to just over what it was when this account first opened. Reviewed on: 8th February 2020

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