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Santander: 123 Current Account (discontinued) reviews

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4.17

Based on 1,252 reviews, last reviewed 5th Sep 2025

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

55%

27%

Latest highest rating:

5

Santander Good app. Easy to set up and use with minimal fuss. Everything seems straightforward Reviewed on: 5th September 2025

Latest lowest rating:

2

Is that a bank for the elderly ? Strong impression that the bank have little time for customers . I approached my local branch 4 times since May 2025 for certificates of interest whic... Read more Reviewed on: 23rd June 2025

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About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Review Santander: 123 Current Account (discontinued) now

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Santander 123 Current Account (discontinued) reviews (1252)

Great monthly interest

I've had this for a few years now. Yes the £5 fee is annoying and they dropped the interest rates. But I still get around £15 a month interest for a £5 fee. No brainer! Reviewed on: 27th April 2020

Mortgage Freeze

Freeze your mortgage online, its easy, don't phone they wont answer. Reviewed on: 20th March 2020

Best UK Bank Account

I have been with Santander 123 current account 3 years now I think it is one of the best bank accounts on the high street it you get paid 1% from April Upton £20,000 in your current account and you get 1% back on water and council tax up to £5 and 2% on gas and electricity up to £5 and mobile phones network and broadband TV packages up to £5 cash back on all 3 so that's £15 you could get back and money on you current account as well you pay you pay £5 a month that's fine with me some months I get £21.39 the highs I have got back on cashback was £29.79 and you can get cashback on special offers on the account on shopping you need to activated Upto 15% on lots on shops so that's a lot of money they have never let me know and I love this as you get a lot of cashbacks from Santander Reviewed on: 18th March 2020

Moved All My Money Elsewhere

Used to be a good bank, but then it reduced its 123 account from 3% to 1.5%, and it's going to reduce the rate again later this year to 1%. The fact that Santander must pay Ant & Dec millions to advertise for them irritates me even more. Ditch Ant & Dec - they don't make anyone want to be with a bank - the opposite in fact - very annoying! All the majority of customers are bothered about are interest rates and benefits, not pointless celebrities acting stupid in adverts!!! Reviewed on: 25th February 2020

Friendly and efficient

Staff at my local branch are very friendly and helpful. Any problems I have had have been dealt with very efficiently. Reviewed on: 9th February 2020

always had good service but disappointed by recent interest rate reductions

I have been with Santander for over 20 years and have always valued this bank for it's level of service and for the interest paid on balances Also for the cashback earnings on regular bills. Recently however they have announced an interest rate cut which makes them one of the poorest paying banks in the UK. Reviewed on: 9th February 2020

good account

great account and easy to use online access Reviewed on: 9th February 2020

Drop in interest rates

Santander are about to drop the interest rates from 1.5 to 1.00 meaning thousands and thousands of people will change bank accounts in the next few weeks.How can a bank afford to lose so many customers over a measly .5% Reviewed on: 9th February 2020

Fraud prevention gives peace of mind

I have held both a business and a 123 current account for years with Santander. Their security systems are very impressive. On a couple of occasions, having made expensive purchases on my card, they have called me before processing the payment to ensure that it was me and not fraudulent use of my card Reviewed on: 9th February 2020

We get money back and interest

|At least we get something back. Reviewed on: 9th February 2020

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