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Santander: 123 Current Account (discontinued) reviews

4.16
Based on 1,265 reviews, last reviewed 26th Jan 2026
200% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
55%
See only 4 star reviews
27%
See only 3 star reviews
8%
See only 2 star reviews
4%
See only 1 star reviews
6%

Latest highest rating:

5

Good interest rate for credit balances and is accept... Good interest rate for credit balances and is accepted abroad Reviewed on: 26th January 2026
A's avatar
A

Latest lowest rating:

2

Loved the 123 account why did it go? Had a 123 account loved it, then Santander changed it to basic, whilst trying to get me to upgrade to a edge account which would cost me money most mo... Read more Reviewed on: 25th January 2026
Karen's avatar
Karen

About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Review Santander: 123 Current Account (discontinued) now

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Santander 123 Current Account (discontinued) reviews (1265)

Fantastic Provider

5
Santander have the best current account rates and an amazing cashback system for normal household bills. My account receives a generous income boost each month and now also includes cashback from shopping at specific retailers. Their banking app is very user-friendly and straight forward to use, and the customer service/support is brilliant. 100% would recommend Santander to a friend. Reviewed on: 6th April 2018

Excellent customer service

5
been with santander about 6 years and have been really impressed with the customer service. Staff are always friendly and knowledgeable. They made a small mistake when first swapping to them which they put right as soon as we mentioned it and gave us a small amount of money to say sorry for the inconvenience. What more can you ask for. Very impressed. Reviewed on: 4th April 2018

Good all rounder

4
The 123 account is good but not the best on the market. It is easy to set up, plenty of branches in towns to speak to someone in person. They are very honest about whether it is worth paying the fee to get the cash back. Online banking is good quality. Reviewed on: 4th April 2018

Great interest rate

5
We get a great interest rate on up to £20000, and its always a pleasure to go into branch Reviewed on: 4th April 2018

Lemon Easy!

5
My 123 Current Account is simple and easy to use. Santnader have made it clear with regards to my spending and even have an app 'Spendylytics' to help show my use on my 123 current account. It suits all my needs and offers a useful overdraft for emergencies too. On top of this, they have special offers for discounts on other stores. Reviewed on: 4th April 2018

Average banking

3
Charged £5 per month for account benefits, a large increase from £2. Not much benefits. Reviewed on: 4th April 2018

Good place to keep you £20k

5
Good online account with offers got credit card use and 1.5% on £20k. Energy bills cash back as well. Not bad.... Reviewed on: 21st February 2018

Good overall, lacking branches outside of city centres.

4
Joined in 2014, no issues with products or communications and 123 account is sill just about worth it for me despite interest drops/increased charges. Plenty of branches in city centres (often multiple) but hard to find elsewhere. Reviewed on: 14th February 2018

Was a great account untill they cut the intrest rate

4
Account is OK nothing special, was really good until they cut the interest rate and raise the monthly fee. Noticed as the base rate went up by .25% they didn't increase the interest rate. Reviewed on: 14th February 2018

Decent rate of interest

4
Good cashbook as well as a half decent rate of interest Reviewed on: 14th February 2018

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