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Santander: 123 Current Account (discontinued) reviews

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4.17

Based on 1,252 reviews, last reviewed 5th Sep 2025

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

55%

27%

Latest highest rating:

5

Santander Good app. Easy to set up and use with minimal fuss. Everything seems straightforward Reviewed on: 5th September 2025

Latest lowest rating:

2

Is that a bank for the elderly ? Strong impression that the bank have little time for customers . I approached my local branch 4 times since May 2025 for certificates of interest whic... Read more Reviewed on: 23rd June 2025

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About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Review Santander: 123 Current Account (discontinued) now

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Santander 123 Current Account (discontinued) reviews (1252)

Reduced Interest

We used to love our 123 accounts, which gave us a great return on our savings (5%), but unfortunately, since this was reduced (to 1.5%) it's much reduced and our savings are better off elsewhere. Other than that, we really like the account though. Reviewed on: 11th February 2018

Loyal customer

I was with the Abbey National and when Santander took them over I considered moving my account but I'm glad I didn't as the customer service, both in branch and through customer service centres, has been both professional and friendly. The only improvement they could make is bringing in rewards for loyal customers rather than short term offers to new customers. Reviewed on: 11th February 2018

Reliable and reasonable.

I opened a 123 account some time ago.I have always been pleased at how Santander have until recently offered a reasonable rate of interest. I like the regular paper statements. Reviewed on: 11th February 2018

Easy to use

Online banking and banking with mobile easy to use and troublefree. Still got a local branch to visit when needed. Staff are always helpful and friendly. Paying in cheques using my visa card means no more filling in bank giro credits. Pays me interest and commission which always outstrips the monthly charge - would have scored higher but the rewards were cut last year. Reviewed on: 11th February 2018

123 Account

Good interest rates with a small monthly fee Reviewed on: 11th February 2018

Savings & Banking in one.

This account is good if you have approximately £20000 in it, and use it for direct debits for bills. However, tax is payable on the interest, and with the monthly fee, it becomes an average account. Reviewed on: 11th February 2018

Great value interest

I find that the worthwhile interest rate offered on a current account means there is no need to keep swapping funds to and fro from a savings account, so my money is always earning the maximum interest available. Reviewed on: 11th February 2018

No problems here!

I have only had a positive experience with Santander and I've been with them since they took Alliance and Leicester over. I love the cash back on the 123 account and the online app is very easy to use. Reviewed on: 11th February 2018

Excellent product

I love the 123 Current Account as I benefit from excellent cashback for paying my bills Reviewed on: 11th February 2018

Great flexibility

Easy to set up and to manage. Straight forward systems and the online experience is very good, will all areas of banking covered so you can be independent. Reviewed on: 11th February 2018

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