Smart Money People Logo

Santander: 123 Current Account (discontinued) reviews

4.17
Based on 1,275 reviews, last reviewed 18th Apr 2026
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
55%
See only 4 star reviews
27%
See only 3 star reviews
8%
See only 2 star reviews
4%
See only 1 star reviews
6%

Latest highest rating:

4

Long term Santander Account I have had Santander accounts for over 10 years now and always found them to be of good service. The only downside I have encountered is the telephon... Read more Reviewed on: 18th April 2026
Margaret Davies's avatar
Margaret Davies

Latest lowest rating:

2

PROBLEM AFTER PROBLEM SO HAVE TRANSFERED TO NAYIONWI... PROBLEM AFTER PROBLEM SO HAVE TRANSFERED TO NAYIONWIDE AND NOW RECEIVE A MUCH MORE CUSTOMER FOCUSED BANK Reviewed on: 25th March 2026
robert j's avatar
robert j

About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Review Santander: 123 Current Account (discontinued) now

Help others make smarter decisions by sharing your own experience. Write a review

Santander 123 Current Account (discontinued) reviews (1275)

No problems

4
People around me were saying 'Beware' Santander! Yet my switch to them 2 years ago went through without a hitch and they have delivered on their promises with my 123 Current Account Reviewed on: 8th November 2017

Student Account

4
The banking app is really easy to use and the rewards page is a great bonus. The interest is much better than my other bank account. The interest free overdraft and free railcard are brilliant incentives for the student account. Reviewed on: 8th November 2017

Great current account

4
Remains a great current account if your cashback covers the monthly fee. Reviewed on: 8th November 2017

Money for nothing

5
The 123 account is very good if used correctly. We pay all our bills through DD and receive around £14 a month back. It’s a money for nothing situation as you have to pay them anyway! Reviewed on: 8th November 2017

Great deal for savers

5
Even though interest rates are rubbish and Santander reduced the % @1.5% on 3 accounts for a couple with max £20,000 it cant be beaten. Plus cash back its a winner still Reviewed on: 8th November 2017

Easy to use account

5
Not had much call to speak to Santander but their on line service is excellent. A very flexible but secure website. Easy to see and manage all accounts. Interest on balance and DDs has dropped but still compares fairly favourably with other banks Reviewed on: 8th November 2017

Easy online operation and helpful staff

4
Despite poor reports on customer service I have never experienced this. Staff are knowledgeable when I have questions. Local branch pointed out how I could earn more interest with them. Even though I have an online account with them I can ring orvisit a local branch. Pity they now charge an account and credit card fee but I just about break even. Reviewed on: 8th November 2017

Great account for people with £20000 to have easy access to

4
I like this account because I have £20000 to invest . However as a purely current account ,it is too expensive. Reviewed on: 8th November 2017

Good perks from a bank? Surely not!!

5
Had a good sign on bonus and tiered bonuses for paying our bills through Santander. We also sweep any balances to one of their good rate savings account. They've been pleasure to bank with. Reviewed on: 8th November 2017

Money for nothing

4
You use a current account, right? You pay your bills by DD, right? Do both with Santander 123 lite, and for £1 a month, get circa £5 a month cashback. It's effectively free pennies for stuff your bank does anyway. Reviewed on: 8th November 2017

Do you have a different Santander product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Want to see more from Santander?

  • Life Insurance

    from Santander 5.00 from 2 reviews
    Santander
  • Choice Current Account

    from Santander 4.23 from 22 reviews
    Santander
  • Zero Credit Card

    from Santander 4.21 from 21 reviews
    Santander
    View all products