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Santander: Mortgage reviews

2.56
Based on 176 reviews, last reviewed 28th Jul 2025
100% decrease in 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
35%
See only 4 star reviews
13%
See only 3 star reviews
2%
See only 2 star reviews
3%
See only 1 star reviews
47%

Latest highest rating:

5

Abdul Khan in mortgage sales I just wanted to sa... Abdul (Khan) in mortgage sales I just wanted to say thank you again for your professionalism, patience, guidance and help with changing my mortgage ... Read more Reviewed on: 12th May 2025
Tasha D's avatar
Tasha D

Latest lowest rating:

1

New level of Awful!! To get a mortgage they are ok, they were very slow at a time interest rates were going up which cause a higher rate. They also advised I would port a ... Read more Reviewed on: 28th July 2025
Rick's avatar
Rick

About this product

Santander is a bank that offers a range of financial services, including savings, credit cards, insurance and mortgages. Santander has a variety of mortgage products to suit your needs and preferences. Make sure you’re confident with the terms, conditions and interest rate of a mortgage deal before applying. If you’re unsure, consult the lender or an independent advisor.

Your home is likely the largest purchase you’ll ever make, so finding the right lender and mortgage is important. At Smart Money People, we collect Santander mortgage reviews from genuine customers.

Find out which mortgage product customers have taken out and how satisfied they’ve been so far. Learn more about the application process and how supportive Santander was throughout. Find out whether existing customers would recommend Santander and its mortgage products to family and friends. All of this and more can be found in our Santander mortgage reviews.

Perhaps you’re already a Santander mortgage customer? Share your honest experience with others on Smart Money People. Tell us why you chose Santander as your lender and which mortgage deal you chose. Don’t forget to include some details about the application process: did Santander help you clearly understand everything? Has the lender kept you up to date with any key mortgage news or changes? What has your experience with the customer service team been like? Whether good or bad, write a Santander mortgage review today. Together, we can help people like you make better decisions.

Review Santander: Mortgage now

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Santander Mortgage reviews (176)

All good

4
We have fixed tgi mortgage for 5 years at a very good rate. Reviewed on: 15th January 2018

Good service

4
Was a simple process to obtain a Santander mortgage and we got a competitive rate. Reviewed on: 5th January 2018

No problems

4
Good service, regular info sent through the post, good offers Reviewed on: 6th December 2017

Mortgage done simply

4
We've had a mortgage with Santander for over 6 years, it has been very competitively priced, fees explained clearly and each end of term we've received new offers in good time to compare with other providers. Circumstances mean we are sticking with Santander on this product but they give us no bad reasons to change either. Very smooth transaction every time. Reviewed on: 7th November 2017

great service

5
Very helpful with low fees and very quickly gotcthe mortgage agreed Reviewed on: 21st July 2017

Simple Mortgage Process

5
I've been with Santander for many years now, I previously would switch lenders after every term but Santander have proved competitive and easy to use so I have stick with them for the last two mortgage terms. Reviewed on: 15th July 2017

Excellent

5
Took out a mortgage with Santander and they were very helpful though the whole process. Would thoroughly recommend to first time buyers unsure of their options! Reviewed on: 4th July 2017

Easy application and friendly service

5
Santander were really friendly and helpful when applying for our mortgage. The process was simple and efficient. Took a lot of the stress out of moving house Reviewed on: 19th June 2017

Mortgage

2
Customer service very poor, not helpful. Reviewed on: 12th June 2017

Very good lender with good rates

4
Good mortgage rates. Ability to see mortgage balance online alongside credit cards etc very good service. Reviewed on: 3rd June 2017

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