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British Gas: Boiler Repairs reviews

Name: Boiler Repairs
Rating: 3.97 (37 reviews)

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3.67

Based on 37 reviews, last reviewed 28th Nov 2025

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

56%

22%

2 star

19%

Latest highest rating:

4

Good customer service and satisfactory experience Good customer service and satisfactory experience Reviewed on: 13th June 2025

Latest lowest rating:

1

One of the worst companies I have ever encountered One of the worst companies I have ever encountered for customer service and communication. I took out boiler and radiator cover earlier in the year a... Read more Reviewed on: 28th November 2025

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About this product

Are you trying to determine whether British Gas Boiler Repairs offer good value for money? At Smart Money People, we collect reviews of British Gas Boiler Repairs in order to help you make an informed decision. If you're an existing British Gas customer, please share your experience and let others know what you thought of their Boiler Repairs.

British Gas Boiler Repairs reviews (37)

Review of the British Gas, Boiler Repairs:

always ready to listen

they revised my bill immediately when they knew my meter was faulty Reviewed on: 23rd September 2019

Brilliant insurance cover. Friendly engineers.

I took out Boiler Insurance from British Gas a few days ago. The engineer came out the following day to service my boiler which was part of the deal. He arrived on time and phoned before-hand to make sure I was in. He was very efficient and very friendly. I would definitely recommend British Gas. They are fabulous. Ten out of ten for fantastic service and value for money. Reviewed on: 1st October 2017

great company

When i call there is always someone to help always quick to help in anyway they can from boiler to pipes love the engineers that come out always cheerful and explain what they are doing great company x Reviewed on: 27th September 2017

Excellent service

Excellent service, proactively contacted me when it was time for my service and also helpfully fixed my radiator at minimal cost, saving me from calling out another tradesman. Top service overall. And I'd expect that as they're not cheap. Reviewed on: 24th August 2017

Helpful staff

They arrived quickly and were very helpful. Reviewed on: 23rd August 2017

A much better deal

I was able to negotiate a much better deal instead of them letting me go. Level 4 insurance plus cover for my gas fire for 50p cheaper than level 2 cover. The impressive part is that the advisor took the time to sort this for me, she fought for my business. Reviewed on: 7th August 2017

Great!!

A great help when I really needed them!! Reviewed on: 24th December 2016

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