Survey brokers
Want to understand the challenges brokers face, identify opportunities, or gather feedback on your products and services? Our bespoke surveys give you the exact answers you need.
How our broker surveys work
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Define objectives
We'll work with you to identify exactly what you want to achieve.
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Capture insights
Survey your broker network to understand their challenges and needs, without the results being published on our platform.
Track engagement
Use unique, trackable links to monitor response rates and engagement across your network.
Get detailed reporting
Access clear overviews, progress tracking, and a comprehensive final report.
Why use our surveys?
Get the answers you need
Using ready made surveys or tailored question sets, you’ll get the exact insights you need.
Compare your results
Benchmark your feedback with our Mortgage Lender Benchmark - the industry's largest broker feedback survey - so you know exactly where you stand.
Quick and flexible
Easily set up one-off surveys or run ongoing campaigns for continuous broker insight.
Get started
To start learning what brokers really think about your company, or if you've any questions, complete the form below. We'll reply within one business day.
Michelle Ash - National Account Manager, Newcastle for Intermediaries
“The survey Smart Money People created exceeded all my expectations. Not only did it look great, it was easy to understand and to navigate through. This was no basic online survey.”
About Smart Money People
We’re Smart Money People, the UK’s most comprehensive financial services review site. We harness the power of customer research to provide deeper, more valuable insights, helping businesses like yours build trust with customers.
Collective wisdom for your business
With over 2.6 million reviews captured and counting – each collecting 16+ data points – we give you in-depth data to improve the customer experience and evidence Consumer Duty outcomes.