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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
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6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

the miles tracker works good

4
the miles tracker tells you the perfect mileage you drive and works good for travelling Reviewed on: 13th August 2020
mr kah way leong's avatar
mr kah way leong

A great deal for those doing low annual mileage.

5
As an older couple my wife and I do less mileage per year ie 4,000. For me By Miles is a no brainer! Reviewed on: 13th August 2020
Roger marlow's avatar
Roger marlow

100% recommended

5
By Miles makes so much sense. Paying for how much I drive is both convenient and reliable. Customer service is great, emails have a modern feel and all round good experience. Reviewed on: 13th August 2020
Roberta Skai's avatar
Roberta Skai

1st month although previous contacts vgood.

5
My 1st month. But so far excellent service. Reviewed on: 13th August 2020
Fred hickson's avatar
Fred hickson

Very supportive and professiona l and value for money!

5
I was very sceptical about taking out car insurance with By Miles as I hadn't heard of them before and was worried about placing the device in my car which calculats the miles etc. However, I have to say their support and professionalism and contact throughout covid has been absolutely amazing, that it was a no brainer but I had to renew by car insurance with them for the second year and have told all my firned snad family about them too! Reviewed on: 13th August 2020
Saitha's avatar
Saitha

Very good value

5
No hassle in setting up my Insurance very good value very easy app to follow. Definitely recommend this company to my family and friends Reviewed on: 13th August 2020
Jack Longworth 's avatar
Jack Longworth

Great customer support

5
Always keeping in touch giving updates on news applicable to my insurance and some great tips Reviewed on: 13th August 2020
Stuart Jenkins's avatar
Stuart Jenkins

Miles cheaper

5
The transition to By miles was easy & it looks like I will save almost half of what I paid the previous year as I do very little mileage & half of the insurance is for miles used & is particularly low this year through Covid . Reviewed on: 12th August 2020
Pat Pancott's avatar
Pat Pancott

No brainer

5
The best insurance for low mileage drivers. Reviewed on: 12th August 2020
Tuyet's avatar
Tuyet

Best insurance I ever bought

5
This is the best insurance company I have dealt with. Friendly helpful always available and perfect for my little annual miles! :-) Reviewed on: 12th August 2020
Jodie Jones's avatar
Jodie Jones

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