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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
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6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

always there if i need them

5
i've had no problems with by miles if i do they always explain things in a way i can understand Reviewed on: 12th August 2020
Raymond Garner's avatar
Raymond Garner

HOW LUCKY AM I?

5
This is a brilliant concept and I consider myself most fortunate to be a member of By Miles Reviewed on: 12th August 2020
Diane Schofield's avatar
Diane Schofield

First impressions

5
So far all good, can't think of a fairer way to pay car insurance based on distance travelled. Reviewed on: 12th August 2020
alan wild's avatar
alan wild

Easy, clear, feel good

5
Clear cut pricing. Easy to use app. Feel good insurance. Reviewed on: 12th August 2020
Dee's avatar
Dee

The Best Car Insurance By Miles!

5
Actually this is my third review.... By Miles works for me very well as I am a low millage user. Only yesterday at work I recommended By Miles to a few work friends when chatting about their car insurance renewal. They were shocked when I showed my App my monthly bills etc. Reviewed on: 12th August 2020
Ifthika Ahamadeen's avatar
Ifthika Ahamadeen

no fuss and very informative.

5
This is the first year with this company, apart from saving a lot of money this company gives me loads of confidence. I would recommend any one with low mileage use to give them a try. Reviewed on: 12th August 2020
william drew's avatar
william drew

Helpfull and easy to switch over

5
Brilliant insurance and they are always intouch and they are wanting to provide the best for the customer. I was surprised how much my first payment was very happy. 100% I'm going to tell help about this company. Reviewed on: 12th August 2020
Ann Pearson's avatar
Ann Pearson

The Best !!!

5
The Best of market!!!nice people always there for costumers!!! Reviewed on: 12th August 2020
Marcu Mar's avatar
Marcu Mar

Very low mileage, no brainer

4
I.m not driving anywhere becos of Covid, so this insurance very cheap. But no idea what it would be like if I had to claim Reviewed on: 12th August 2020
Evelyn thomas's avatar
Evelyn thomas

A new take on car insurance

5
Perfect insurance for the current pandemic circumstances and for those who don't want to pay over the odds for quality car insurance Reviewed on: 12th August 2020
Ranjit Singh Badhan's avatar
Ranjit Singh Badhan

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