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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

New car insurance

4
You pay for what you use, which is reflected in your policy price compared to your usual car insurance Reviewed on: 12th August 2020

Car Insurance the way it should be

5
I am a car driver, HGV driver and cyclist so I wanted an insurance policy that catered directly for my needs. The flexibility of paying for car miles and then being able to switch to bike without penalty is as it should be for insurance policies. Great ongoing communication with easy setup is something I tell my friends and relatives. Reviewed on: 12th August 2020

By miles

5
Can’t recommend highly enough !!!!!! Reviewed on: 12th August 2020

By Miles is so easy.

5
It's a fairer way to pay for car insurance. Reviewed on: 12th August 2020

Absolutely perfect for people who do not do many miles per year.

5
I did some research after seeing a TV add and changed to By Miles as a result. Very happy with the service and the product. As a by product, I will be able to find my car's location if it is ever stolen! Reviewed on: 12th August 2020

Perfect insurance for our needs

5
Was hard to find insurance for low miles drivers without costing a fortune. By miles really fits the bill for low miles drivers. And the great thing is you can keep track of everything that is happening. Reviewed on: 12th August 2020

Ideal car insurance for myself you doesn't have a long commute too work

5
Experience has been superb, equipment that was needed was here fast, app is great and my monthly cost is a lot less than a normal insurer Reviewed on: 12th August 2020

Fantastic value car insurance

5
I was very sceptical at first but yes it’s true I have saved money on my car insurance, and will definitely renew with By Miles Reviewed on: 12th August 2020

Amazing

5
Fast easy application for this car insurance and I love the app and even better I love the price Reviewed on: 12th August 2020

I wish I heard of By Miles before now

5
Good for people who do low miles Reviewed on: 11th August 2020

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