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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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6%
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1%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Affordable and practical

5
No hassle. Friendly. I pay only for what I use, perfect. Reviewed on: 11th August 2020
Nicola Whittaker's avatar
Nicola Whittaker

Excellent provider

5
A great provider which offers a unique insurance which has saved me £100's compared to other insurers. Reviewed on: 11th August 2020
CK's avatar
CK

common sense insurance

5
delighted to find an insurance company that doesn't shaft the limited mileage driver. Our planet needs more companies like this to help enable us to move to a happier place. Why? Because it would be greener which means less pollution, less stress, less road rage, less collisions, deaths and so more healthier air for all to breathe. By miles makes the driver think about their mileage footprint. Is this journey important is there another way? Pause for thought...happier!! Reviewed on: 11th August 2020
Johnny's avatar
Johnny

Miles cheaper

5
Being with by miles for two years now and I have saved around £500,and the savings keep coming. One of the great things I love is not having to pay £40 or £50 monthly installments, I can see via there app exactly how much it will be, and if I'm short of funds that month I just do less mileage. You can't do that with other insurance companies. Also I would like to say being with by miles makes you aware of just how much other insurance companies rip drivers off. Reviewed on: 11th August 2020
John Constantine's avatar
John Constantine

Fantastic

5
Great company I will say with them for a long time Reviewed on: 11th August 2020
Terence Carter's avatar
Terence Carter

They are a unicorn in the car insurance market

4
Great customer service and an even better policy! Reviewed on: 11th August 2020
P's avatar
P

Berth of fresh air.

5
What moor can I say. What moor can be said. Reviewed on: 11th August 2020
Jones's avatar
Jones

ByMiles is proactive, great value for money and an extremely friendly company.

5
Excellent service from day one! Particularly proactive in anticipating issues upon which one may need advice. Value for money for those drivers with low and/or variable mileage is superb. Would have no hesitation in recommending to others, particularly with the great incentive of a £50 'bonus' for introducing friends! All in all a great deal with an extremely customer friendly company. Reviewed on: 11th August 2020
Malcolm's avatar
Malcolm

good value

5
looks after people who cant do much mileage and should be compensated by the government Reviewed on: 11th August 2020
Keith Robert Payne's avatar
Keith Robert Payne

Perfect car insurance

5
By Miles gives an excellent friendly and economical service. It has revolutionised the car insurance industryy Reviewed on: 11th August 2020
John's avatar
John

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