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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
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6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

SO EASY AND SO FAIR. SO FAIR SO GOOD.

5
ALL PLAIN SAILING . AS GOOD AS IT GETS. Reviewed on: 11th August 2020
ERN.'s avatar
ERN.

Best ever insurance

5
I'm very happy with my insurance Reviewed on: 11th August 2020
Marie Ann's avatar
Marie Ann

Best Company by far for Cheaper motoring

5
Why have all the big insurers not thought of this. By not doing so then BY Miles will be making a killing. I am going to bring my car insurance down by around £200 or even more, depending on how i use the car. During Lockdown i have been walking more to the shops to get my everyday shopping but about once per week i use the car and it costs me peanuts compared to getting a taxi home. Be part of the FUTURE. BY MILES..... Reviewed on: 11th August 2020
Norman Small's avatar
Norman Small

Helpful Staff

5
The staff are helpful. ByMiles has been an efficient and affordable for us. Their app interface has been very easy to use. We’ve been recommending this insurance with our friends and family. Reviewed on: 11th August 2020
John Paul Romero's avatar
John Paul Romero

Flexible friendly service.

5
As a low mileage driver I appreciate being able to pay only for the miles I drive. Reviewed on: 11th August 2020
Keith White's avatar
Keith White

By Miles

5
Excellent service. By miles is transparent, and I have saved thousands of pounds in insurance costs versus other carriers that have high minimum mileage. I hope By Miles could selectively allow young adults under 25 who are working, have had strong academic performance to join the program to reduce underwriting risk while expanding to younger populations so i can sign up my kids. Reviewed on: 11th August 2020
Philip's avatar
Philip

Brilliant

5
I think that By Miles is the best insurance company i have ever used .i have been driving 50 yrs without making a claim with any insurance company only twice and both times it was not my fault . but i feel sure they would be there for me if i did need them . thank you for all your supportive e-mails and messages Thank you ANN HALL Reviewed on: 11th August 2020
Ann Hall's avatar
Ann Hall

Inexpensive and sustainable

5
From the beginning I was pleased with By Miles. Firstly my insurance bill was halved then I got a location device so my car could be tracked if stolen. Into lock down I received a reminder that my car battery appeared to be losing charge so needed a top up. And I have the thought that I only pay for the miles I drive - an additional incentive to avoid greenhouse gas emissions. Reviewed on: 11th August 2020
Vince H's avatar
Vince H

Good Insurance

5
Can't fault this insurance. Under the lockdown my last three months have been between £1-50 and £2.10p a month. Reviewed on: 11th August 2020
Howell James Clark's avatar
Howell James Clark

Great and easy insurance

5
I was so stressed out trying to find an affordable insurance without eating into my pockets. I came across By miles and to my surprise an insurance that you pay for only the mileage you use. This suited my situation greatly as I do not always drive my car. I would definitely recommend, easy set up. Reviewed on: 11th August 2020
Jennifer Acheampong's avatar
Jennifer Acheampong

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