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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.88 (13080 reviews)

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4.88

Based on 13,080 reviews, last reviewed 17th Oct 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13080)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Miles are the best by far

So easy and simple to use, very affordable Reviewed on: 31st July 2020

Great service/app

Simple app to use, easy to set up product. Great if wfh or traveling shorter distances Reviewed on: 31st July 2020

The best insurance I have ever

great service and very flexible payment scheme Reviewed on: 31st July 2020

Great solution for our second car

We have a second car that does very low mileage, and ByMiles provided a really compelling offer vs. other "conventional" insurers Reviewed on: 31st July 2020

By Miles is a no-brainer. What's not to like?

Great value insurance. Only pay for miles when I drive. Clear and easy app. I love it Reviewed on: 31st July 2020

Simplicity

So easy to use on line and perhaps could be a cheaper than other options. Reviewed on: 31st July 2020

Low mileage drivers dream

Why should I pay the same as drivers who drives thousands of miles more than me.its perfect. Reviewed on: 31st July 2020

The insurance ever!

Really easy to set up. Waited for my data plug to arrive, plugged it in when I got it, downloaded the app and away I went! All the staff on the online chat were all very kind and helpful and answered all my queries. Reviewed on: 31st July 2020

Before starting Car Ins Policy, all my questions were answered by phone or email quickly and clearly.

Since starting policy, updates from By Miles have been very good and helpful. My driving habits since Corona V (ie a lot less car use) have changed and not having to pay for useage not used has been a great money saver for me. Reviewed on: 31st July 2020

A different way.......a better way

I was always fed up with the annual round of arguments and false haggling over price increases when it came to renewing my car insurance. When I read about ByMiles I realised that at last there was a different way for me to get the coverage I needed. From the first minute of approaching ByMiles I have been impressed with their honest, friendly yet professional manner and an approach which is more akin to the 21st century as opposed to the 19th century approach preferred by other companies. I have felt valued and respected, plus I have saved money (around £50-60 per year) with not paying mileage when the car is sat on my drive for days at a time (especially so during Coivd-19!!). I appreciate a company has to make money, but that must be balanced with not trying to take advantage of customers, which I and many of friends feel most car insurance companies do. In fact I have even actively tried to persuade people to change. I love the little tech advantages of having the tracker gadget box, especially when on holiday abroad as you can see where you car is!! All in all ByMiles is a better way......... Reviewed on: 31st July 2020

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