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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.88 (13080 reviews)

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4.88

Based on 13,080 reviews, last reviewed 17th Oct 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13080)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Amazing for money saving

Everything was so easy and simple to set up and the app is excellent. Good for people who like to save money Reviewed on: 30th July 2020

Great service great premium

I have the insurance with them since last November. I cannot fault their premium cost and great service. For every journey I take even less than a mile they inform me by email within hours of what the distance I have taken. Due to my very low mileage even in these trying times. I have not paid any extra since the onset of my policy. I have recommended them to a number of people, friends and family who only cover minimal journeys. Great premium and great service. Highly recommend. Reviewed on: 30th July 2020

Very good service

Cost efficient. Really useful concept. Reviewed on: 30th July 2020

For a low mileage driver, this type of policy is perfect

Have been with By Miles two years now. I don't do long journeys and this type of policy suits me perfectly. Additionally the tracker is very useful to keep tabs on your trips and to remember postcodes!. Reviewed on: 30th July 2020

Best Car insurance 'By Miles'

so much value for money, i have saved over £60 just in my 1st month from last year, would reccomend to everyone! Reviewed on: 30th July 2020

Finally car insurance thats fair

Exceptionally cost effective & an easy to deal with company that is fully tech savvy Reviewed on: 30th July 2020

This is the best/Cheap car insurance I have had since last 15 years with excellent service!!

Best service, last 15 years I have been paying car insurance company for keeping my car on the drive way as i dont much drive. This insurance works out best for people who drives less. Very good mobile app to do/check everything. Highly highly recommended. A+++++++++++++++ Reviewed on: 30th July 2020

Great car insurance company

Excellent service and trustworthy Reviewed on: 30th July 2020

Innovative model that adjusts my cost with my insurer's risk!

Very good all round. Great price, and you feel it's a fair deal - the more I drive the higher risk and the more it should cost to insure. Gadget arrived quickly and easy to fit. Tiny monthly charges. Clear communications. Have recommended to F&F already! Reviewed on: 30th July 2020

Fair and friendly company that has saved me £1000's on my car insurance so far...!

I joined By Miles very soon after they first started up in 2018. Before this point I was paying at least £1000 for my car insurance every year and this just didn't seem to be going down despite years of no claims. I stumbled upon By Miles and at first was understandably worried that they were a brand new company however after speaking with an adviser I just couldn't fault the concept of only paying for the miles that I drive. I have been with By Miles now ever since and have changed address twice, had work done on my car meaning the tracker had to be removed and each time I had to speak to an adviser about these, the service was always highly efficient and friendly! I also recommended a friend and so was rewarded with £50 in free mileage (which lasted me months!). Also, the app is fantastic, it tells you where you car is currently, alerts you of any health warnings on your vehicle (which informed me that I needed a new battery during lock down) and it is an easy way to check your mileage charges and payments regularly. I truly cannot fault By Miles car insurance. I don't plan to use any other company now unless I suddenly have to start driving hundreds of miles a day. For a regular driver that wants easy and fair car insurance with an excellent customer service offering- By Miles is the way to go! Reviewed on: 30th July 2020

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