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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Fantastic! - Low cost insurance

5
I love the low rate insurance with Bymiles. I have recommended Bymiles to family, friends and work colleagues and they have joined. Reviewed on: 30th July 2020
Sophia 's avatar
Sophia

Innovative Idea for Car Insurance

5
This is a genius idea for those who can't be sure how much they will drive, especially in the pandemic situation where you are forced to drive less therefore saving on overall insurance costs. Reviewed on: 30th July 2020
M Syed's avatar
M Syed

Simply The Best!

5
Great service, cheapest deals, smooth transaction, no gimmicks. HIGHLY RECOMMENDED! Reviewed on: 30th July 2020
Mr Khan's avatar
Mr Khan

Great service for my needs

5
As someone who doesn't drive much anyway the insurance provided is perfect for me, getting feedback on the direct cost of a trip has also helped me think about whether or not I need to take that trip or if I can use other methods instead of getting into my car, which is a good thing Reviewed on: 30th July 2020
James laird's avatar
James laird

Hassle Free

5
I was the best insurance deal I could find and I appreciate that the amount I pay for insurance reflects how much I drive Reviewed on: 30th July 2020
Kofo Gaj's avatar
Kofo Gaj

Best car insurance company

5
easy to use app which tells you miles and amount you used every time you drive Reviewed on: 30th July 2020
Mohammed Ali's avatar
Mohammed Ali

By miles set the insurance bench mark very HIGH!

5
By miles insurance was the cheapest quote for me when comparing insurance at renewal. Based on my low mileage it works brilliantly for me. You have to install a small tracker into your car which tracks your miles and you receive a notification every time you have finished using your car telling you the distance you have travelled and how much it cost. There app is excellent and even offers insights into your overall vehicle health. Bymiles have been excellent and on the odd occasions I have had to contact them, i have done so via the live chat feature in the app, not only have they been extremely helpful but have also answered my query in super quick time. Now this isn't something you find alot in companies and especially not insurance companies. Bymiles you really do stand out from the crowd. I am hoping when renewal comes round that the quote they offer is competitive as it would be a real shame to have to leave as I think the service is excellent. Reviewed on: 30th July 2020
dean0123's avatar
dean0123

Wow!!!! Are u sure thats all u pay

5
everytime ive shared my insurance details with friends n family they like WoW u sure thats all u pay they think there's some other hidden charges i said no u only pay what uve driven in miles n when i tell them how low my monthly bill is compared to other insurances they just gobsmacked n WoW Reviewed on: 29th July 2020
asma's avatar
asma

Fair. Affordable. Great way to track your spending. Perfect for me.

5
I love the app and the fact my monthly amount is now only £20.00 when previously around the £100.00 mark. No complaints from me so far so good. Reviewed on: 29th July 2020
Antiaa's avatar
Antiaa

Insurance at a decent price

4
If i continue on my current usage i should save some money however the downside is that im not able to drive another car third party. Reviewed on: 29th July 2020
Huss's avatar
Huss

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