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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

5
I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Good value for low mileage driver

4
Could have been better …. or worse as I have no experience of how well a claim is settled. Reviewed on: 20th August 2022

Based on interaction with company

4
Easy to use app Useful help within the app Reviewed on: 20th August 2022

The Best!

5
I start with ByMiles sinse they start. I'm very happy with them and not planing to leave them! Recommended!!! Reviewed on: 20th August 2022

Hassle Free Motoring

5
A little dubious to start with when I received the little black box, but I have to say it was no hassle at all. From setting up the insurance to fitting the little box was so simple. I also have the extra benefit of checking in on my vehicle via the app whilst I’m away on holiday! I’ve noticed my monthly premium is far less by miles! Win/Win! Reviewed on: 20th August 2022

Excellent company, product and service

5
Very impressed by ByMiles Keep up the good work Reviewed on: 20th August 2022

Good value for money

4
The initial set up fee is slightly ridiculous but when it’s spread throughout the year it’s not that bad. Being able to track the miles help to understand when is best to use your car. For example when your low on Money you drive less. Reviewed on: 20th August 2022

New customer to By Miles but very happy so far

5
Good so far but too soon to give full report Reviewed on: 20th August 2022

Thank you

5
New to this option - very impressed by swift, helpful, cheerful and patient advice and help given. Thank you Reviewed on: 20th August 2022

clear,concise ,great company.

5
evrything explained in a clear and unanbiguous manner and most of all great service and value . Reviewed on: 20th August 2022

Great vehicle insurance

5
Great deal, bying insurance was smooth, no claims protection that is under 5 years was included, it was main reason for purchase Reviewed on: 20th August 2022