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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
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6%
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1%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Really good

5
All good no problems Very easy to deal with and alot cheaper Reviewed on: 29th July 2020
John Rigby's avatar
John Rigby

Excellent

5
Excellent service Ideal for us Easy to use app Reviewed on: 29th July 2020
Wayne Clossick 's avatar
Wayne Clossick

Excellwnt value

5
I think this model should be followed by all car insurance companies and not sure why they didn't think of this before. well done to bymiles think tank! Reviewed on: 29th July 2020
Arun Ramamurthy's avatar
Arun Ramamurthy

Very much cheaper if you do not do high milage.

5
Very easy to join on line, great savings can be made if you are a low mileage car owner. You can get daily reports and costs on your phone. Very good. Reviewed on: 29th July 2020
Mike Brown's avatar
Mike Brown

Great value

5
I chose by mile because I dont tend to do a lot of miles and it worked out cheaper all in all for 12 months than any other. The people that I have dealt with are lovely. I would never change. They have a customer for life. Reviewed on: 29th July 2020
Tracey McKnight's avatar
Tracey McKnight

Money saver

5
By miles has saved me so much money. I would recommend this insurance to my family and friends. Reviewed on: 29th July 2020
farzana Ahmed's avatar
farzana Ahmed

Easy Peasy Car insurance

5
You know the saying, “You get what you pay for” with by miles that’s exactly how it works! You pay for the years parking at home, then you pay for what you use. For me, it’s a fairer way to have car insurance, I won’t go back to the old way of insuring a car.. Reviewed on: 29th July 2020
Gary Ravenhill's avatar
Gary Ravenhill

A Win-Win Idea

5
I't a fantastic idea. The less you drive, the less you pay. This will force you drive less and walk more. A win-win situation. Reviewed on: 29th July 2020
Valery Tarasov's avatar
Valery Tarasov

Fantastic Value

5
Fantastic value car insurance for people who drive less. Customer service is amazing and uk based. Reviewed on: 29th July 2020
MrTim's avatar
MrTim

The best insurance company !

5
My previous policy with another company was1800pa With paybymile is about 800pa. Big amount difference . Recommend for people wich they don’t drive a lot or drive a company car Reviewed on: 29th July 2020
Roman Sorin's avatar
Roman Sorin

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