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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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6%
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1%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

A car insurance revolution

5
Fantastic way of paying for car insurance, especially if you don't do high mileage. Very smart app, journey records (also great for e.g. calculating mileage for work), and great customer service. Highly recommended. Reviewed on: 29th July 2020
Ben H's avatar
Ben H

Great insurance definitely recommend it!

5
Super quick and easy to set up and very cost effective for me, even if I have to do longer journeys it is still working out better prices than other providers thank you! Reviewed on: 29th July 2020
Cheryl's avatar
Cheryl

Excellent Service

5
Who knew that by paying your car insurance mile by mile you could make the costs so low? So innovative and to top it all off a great, useful app and excellent customer service! I recommend them to all my friends. Reviewed on: 29th July 2020
Risa Ann Russell's avatar
Risa Ann Russell

excellent service

5
Could not be happier, even after my car had been hit. Professional and really easy to reach for any questions . Definitely A+ Reviewed on: 29th July 2020
Diane Gillespie's avatar
Diane Gillespie

By miles insurance

5
Pretty straight forward and simple to use. Great idea to pay for the mileage only such a huge saving. I’ve recommended by miles to all friends and family for when they next renew. Reviewed on: 29th July 2020
Shareen Nesbeth's avatar
Shareen Nesbeth

An excellent way of keeping track.

5
An accurate way of keeping track of a major vehicle expense, insurance. Keeps an easily understood record of mileage and cost per mile and vehicle journey distances. Also paying monthly direct debit spreads the cost into easily managed amounts. Reviewed on: 29th July 2020
David's avatar
David

Best Car Insurance Company

5
I have really enjoyed being a part of By Miles as it is a fair and easy set up. The convenience of knowing where my car was it's just another bonus! Reviewed on: 29th July 2020
Anonymous's avatar
Anonymous

Cheap and reliable

5
Didn’t know much about bymiles until my car insurance was due for renewal!! Cheap and affordable for any driver!! Highly recommended!! Reviewed on: 29th July 2020
Gareth Greenall's avatar
Gareth Greenall

I have recommended to everyone I know

5
This is such a great idea for insurance. I don’t drive that much these days so saves me a lot. I would highly recommend. It’s the way of the future. A brilliant idea. Reviewed on: 29th July 2020
D Tuplin's avatar
D Tuplin

So far so so good!!

5
Signed up in May and I must say it has been a pleasure so far. I am I. Control of my mileage and can see what I am using and paying for. Reviewed on: 29th July 2020
Shahbaz's avatar
Shahbaz

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