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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
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6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Easy to set up and huge savings

5
My previous insurer wanted the equivalent of £50 per month extra on top of the annual base rate charged by By Miles, I've found that by paying by my mileage actually driven, it has only cost me £2-4 per month on average, even more of a saving during lockdown. Thanks By Miles Reviewed on: 29th July 2020
Tessa's avatar
Tessa

Cheapest!!!

4
Cheapest car insurance when you are moving to a new build house that other car insurer will charge you 3x -4x than normal because they cant fine your new address on the map. Reviewed on: 29th July 2020
Anna's avatar
Anna

Excellent company. Value for money

5
I love the fact that I only pay for the miles I drive as I don't drive that far very often and my insurance costs where ridiculous previously. They offer a great and affordable way to drive Reviewed on: 29th July 2020
Michelle Bavage's avatar
Michelle Bavage

The BEST ever car insurance

5
The BEST ever and thank you ver much Reviewed on: 29th July 2020
Pat Smith's avatar
Pat Smith

Transparent costs

5
It's really nice to know that I will pay less if I use my car less as it motivates me to walk more. Reviewed on: 29th July 2020
Jamie's avatar
Jamie

Easy and efficient car insurance

5
ByMiles is by far the best car insurance I’ve had over my 13 years of driving. Excellent value for money, fantastic customer service and the app is very easy to use. I’ve been a ByMiles customer for 2 years and will continue to renew with ByMiles whilst my mileage remains low. Reviewed on: 29th July 2020
Emily M's avatar
Emily M

Brilliant service

5
I have found by the mile a brilliant insurance company, the service I receive is excellent they have been really helpful nothing is too much trouble. Reviewed on: 29th July 2020
Sue's avatar
Sue

Great company

5
Can't knock the service, pay as you go is a great idea. Reviewed on: 29th July 2020
Griff Evans's avatar
Griff Evans

Pay for what you use

5
Great concept of paying for the amount of miles you do. My monthly payments are now much less thanks to By-Miles Reviewed on: 29th July 2020
Simon's avatar
Simon

Really suits me as I have company car and uses my personal car not that often.

5
By miles is a company that I was looking for as to my personal circumstances. Got a company car and uses day today. My wife and I use a car for personal reason and family outings. Really, glad that this insurance company gives you that option to pay only the mileage used. Very happy for this, thank you. Reviewed on: 29th July 2020
Vernon Einosas's avatar
Vernon Einosas

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