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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Cost effective

5
Very good company, cost effective and staff are helpful Reviewed on: 29th July 2020
Jibran Raza's avatar
Jibran Raza

Definitely recommend by miles

5
No issues and had great customer services who are easily contactable Reviewed on: 29th July 2020
Gita 's avatar
Gita

Highly Recommended

5
Since signing up to By Miles I have made a saving of over £200 from my previous insurance company. Reviewed on: 29th July 2020
Jeffery Smith's avatar
Jeffery Smith

Just awesome

5
I have had insurance policy with different companies over the last 8years of driving, this has to be by far the best insurance provider for my needs. Great price and Customer service. Highly recommend it if you do less miles! Reviewed on: 29th July 2020
Faze's avatar
Faze

Great company to drive with and great way to save money

5
So far so good. Customer service is great. Great way to track every single journey and save money. Great app and specially its tools. Just amazing Reviewed on: 29th July 2020
Khawaja's avatar
Khawaja

Do more than they said

5
Excellent thoughtful efficient fair provider of value for money insurance. Reviewed on: 29th July 2020
RBH's avatar
RBH

It is just a perfect and excellent idea.

5
There is not much to say but perfect and excellent, the options in the app and the website are totally perfect, everything works very well, just all good things in one place, I am completely happy to find this insurance company. I praise the people behind this insurance company. It is not only economy for drivers but also it is very good for the environment too as it encourages the drivers to drive less and consequently less pollution Reviewed on: 29th July 2020
Dennis Bashokat's avatar
Dennis Bashokat

Perfect choice

5
For someone who only uses my car at the weekend by miles is perfect. A lot cheaper than other insurance companies. 5star. Reviewed on: 29th July 2020
Daniel gabbott's avatar
Daniel gabbott

Excellent car insurance

5
Excellent experience recommended for all drivers who have to drive short distances Reviewed on: 29th July 2020
DV Ratu's avatar
DV Ratu

The fairest and best policy I have had By Miles...

5
Due to a couple of accidents a couple of years ago getting affordable insurance was very challenging but opting to pay by the mile has saved me a small fortune. Very happy with my policy and customer service has been excellent. Thanks By Miles Happy Customer Reviewed on: 29th July 2020
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Victoria Humphries

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