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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
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6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Excellent model of car insurance

5
Flexibility and good value for money. Puts driver in control Reviewed on: 29th July 2020

Appreciation for a great idea

5
I hadn’t heard of by miles until I started delving before I chose a new insurance company. It seemed to good to be true. It’s a fantastic idea for someone like me especially as my mileage is up and down. So glad I have found this for myself. Reviewed on: 29th July 2020

no need to look elsewhere

5
if you don't do that many miles, or just want to insure your Sunday car, don't bother looking elsewhere, just use by miles. has amazing functionality of the obd reader, being able to do basic diagnostics, as well as a track my car function. not to mention the app is really easy to use, and works very well. and finally, no, I'm not paid to say any of this, I just think some companys deserve an internet high 5 Reviewed on: 29th July 2020

Anazing

5
probably the best choice insurance policy ever. Reviewed on: 29th July 2020

Told a few people and now insured with by miles.

5
Brilliant I would recommend to anyone. Reviewed on: 29th July 2020

Brilliant

5
If you are a low mileage driver this is the best. Great app and easy to set up. Reviewed on: 29th July 2020

fantastic

5
was very nervous to take the plunge but so happy I did...i still have the cover I need with saving me at least £50 a month....fantastic!! Reviewed on: 29th July 2020

Great price

5
found by miles insurance by chance the low premium & only paying for the miles we do it's ideal for my wife & me. Reviewed on: 29th July 2020

Top class service and support from members of staff

5
I have been with by- miles for over 19 months now and I will never use a comparison website again I'm saving about £ 600/£700 a year Reviewed on: 29th July 2020

The best choice for me, easily

5
My policy with By Miles was way more cost efficient for me than 100% of all the other results on comparison sites. I care about doing the right thing for the environment and a policy that’s more ‘pay as you go’ suits my lifestyle as my car use can be really up and down, especially at the moment. I’ve already recommended them to friends and family and it’s only my first month. The app feels like a modern approach to insurance and the fact it’s a tracker adds a layer of reassurance. A customer for life here! Reviewed on: 29th July 2020

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