Smart Money People Logo

By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

Review By Miles: Car insurance now

Help others make smarter decisions by sharing your own experience. Write a review

By Miles Car insurance reviews (13081)

A breath of fresh air!

5
As someone who doesn't have to use their vehicle daily but need its it for the odd longer trip to work these guys are perfect! ByMiles suit my circumstances perfectly I was late to driving and spent some time out of the county I found that other insurers seem massively over inflated. These guys offer a fair price based on your circumstances and the Customer services have been faultless. Easy to contact; especially when you are busy and on the fly, their online chat service is quick, efficient and feels personal Reviewed on: 29th July 2020

The insurance has saved the pounds, by miles. Car insurance has never been so affordable.

5
I only use the car evenings and weekends so it makes cents. Reviewed on: 29th July 2020

Great idea. Well executed.

5
By miles is a great product. I’m encouraged to drive less and that saves the environment and money. Reviewed on: 29th July 2020

By Miles the best car insurance out there!

5
Excellent product and service , really easy to install and use the tracker and the app is excellent. On top of all this, extremely cost efficient especially if you don’t drive every day Reviewed on: 29th July 2020

so far so good

4
like the way you can check your miles/cost in the app so convenient Reviewed on: 29th July 2020

Low mileage drivers best friend

5
Very happy to have found this company. Only just taken out my policy so cannot pass comment on anything else. Reviewed on: 29th July 2020

Thank the Good Lord for By Miles

5
The best insurance company I have ever dealt with. Honest, reliable and trust worthy. Reviewed on: 29th July 2020

Makes sense to buy By Miles Insurance.

5
As we do not not make many long journeys By Miles is ideal for us. Great value for money. Almost makes you feel guilty for not driving more! Reviewed on: 29th July 2020

Clever modern approach to car insurance

5
I'm a huge fan of ByMiles, i'm trying to do my bit for the environment and actively reduce the miles I drive, their app allows me total control over how much I drive and therefore pay. They were already cheaper quote wise against my previous insurer but paying literally by the mile is incredibly powerful in reducing this further - it's been a god send during Covid where I did not need to drive Reviewed on: 29th July 2020

You know it makes sense

5
I was told about Buy Miles by a friend who has used them for a year and saved a lot of money on her car insurance. I only do around 1500 miles a year so it seemed sensible to research it when my car insurance was due at the beginning of June. They estimated I would save around £100 a year on the quote I had from my last insurer. It was very easy to set up via the app and I get a message after each journey to tell me the cost. So far I’m very satisfied with the Company Reviewed on: 29th July 2020

Review By Miles: Car insurance now

Help others make smarter decisions by sharing your own experience. Write a review