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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
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6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Very easy and straight forward insurance

5
"Does what it says on the tin!" Very clear, easy, quick and straight forward car insurance, which had not been the norm. Reviewed on: 29th July 2020
Iain Wood's avatar
Iain Wood

I recommend to my friends.

4
I’m a new customer for ‘ by mile’. It’s really good for those who does less mileage. Reviewed on: 29th July 2020
Suman Rai 's avatar
Suman Rai

By miles saved you loads of money

5
Absolutely brilliant ! For those that don’t drive that much you need this product ...have saved literally hundreds of pounds using by miles rather than the old way of insuring my car you you pay a small flat rate and then you pay a small amount per miles , by tracker .I have saved so much money and I am so happy I will not use anyone else in the future. Reviewed on: 29th July 2020
Alli HARRISON 's avatar
Alli HARRISON

Awsome concept , save a packet

5
Love this company , I've saved nearly 500 pound.thanks Reviewed on: 29th July 2020
Ins's avatar
Ins

Easy.... no brainer

5
This kind of insurance makes total sense. When I'm just making small trips or not using the car at all I pay hardly anything or nothing. When I take long trips putting the car in more risk then I pay more. Makes perfect sense to me..... Reviewed on: 29th July 2020
Darren Wood's avatar
Darren Wood

Best car insurance i have ever used

5
I appreciate accurate mileage data and afordable cost after every journey i make. Reviewed on: 29th July 2020
sheila's avatar
sheila

Modern insurance for modern times

5
Being a customer of By Miles to save me a ton of money this year, and will continue to do so. The plain English approach, easy to understand terms and conditions, and absolute simplicity in budgeting make being a customer a joy. Reviewed on: 29th July 2020
Shaun O'Flaherty's avatar
Shaun O'Flaherty

great and quick service

4
this is very good car ins provider , quick and great service , excellent ease of use Reviewed on: 29th July 2020
Neha chauhan's avatar
Neha chauhan

Good app

5
Very good customer service and excellent app to manage and track the insurance. Reviewed on: 29th July 2020
Diogo Campana's avatar
Diogo Campana

A brilliantly sensible product

5
Paying by milage is a good way of both keeping a track of car usage and reviewing the realtime cost of trips, and for those who do not use their car on a daily basis, or have low mileage it is ideal. I love the ability to track the trips and the cost of each one. It is by far the most practical car insurance I have had in recent years. I used to think I was insuring a car simply to have it sit in the carport. Now, my car has become a useful utility. I also like the way the team at the company keep in touch. My experience to date has been of great customer service. Reviewed on: 29th July 2020
Ray Noble's avatar
Ray Noble

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