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By Miles: Car insurance reviews

View other By Miles products
4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Great price great app

5
Very competitive price for insurance. The app is so easy to use and can see exactly how much you’ve spent per journey Reviewed on: 29th July 2020
Alan Hallsworth's avatar
Alan Hallsworth

By Miles Cheaper Than Competitors & Painless transition,

5
Was concerned with box installation, but it was so easy. Done in 5 mins. Process of transferring was a painless process both when I moved from another provider as well as when I moved home. I managed to change addresses while queuing at the supermarket, armed with nothing more than their mobile app web chat and mobile mail client. Extremely impressed. Reviewed on: 29th July 2020
GujiRascal 's avatar
GujiRascal

Simple, cheap and did I mention simple!

5
Straight forward car insurance simply done. Its great as you never feel you're overpaying when you dont use yoir car. Also makes you think about whether a journey is necesssary. I've walked and cycled more so its been good for my health as well. Reviewed on: 29th July 2020
Aleena's avatar
Aleena

Best insurance company ever

5
Been with by miles just under a year, never had an issue, customer service I receive is always exceptional, nothing is ever any hassle, would recommend to anybody Reviewed on: 29th July 2020
Joshua proctor's avatar
Joshua proctor

So quick and easy

5
Really simple to get signed up and the app is so user friendly! Love love love Reviewed on: 29th July 2020
Pritesh Patel's avatar
Pritesh Patel

Fantastic Sevice

5
Good way to insure a car that is only used for short journeys or for summer like my vehicle. The phone app and customer service are fantastic, the app also has a fault diagnostic tool on so that you can search through the ECU for fault codes should your vehicle breakdown unexpectedly. Highly recommended insurance Reviewed on: 29th July 2020
P TREEN's avatar
P TREEN

Painless and saved huge amounts of money

5
Our car insurance has halfed in price since switching to by miles. As light users of the car their product is still unmatched Reviewed on: 29th July 2020
Ben's avatar
Ben

Excellent valve saved me over £300 a year on most full comp quotes

5
I have been with By Miles for 2 years and have ssved over £300 a year on most competitive fully comp quotes. Even got a great discount on this years price per mile. Great concept. Reviewed on: 29th July 2020
Mick's avatar
Mick

My car insurance

5
Fully trained I was dealing with car ins companies since 2000 they are ripping , misguiding and not helpful Bymiles are very polite , fully trained what they are doing great company Reviewed on: 29th July 2020
Farrukh Mughal's avatar
Farrukh Mughal

benefit of by miles car insurance

5
best car insurance i have ever had, im a low milage driver so the by miles insurance is all i need, a lot cheaper than my previous car insurance, at least 50% cheaper Reviewed on: 29th July 2020
GORDON D YATES's avatar
GORDON D YATES

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