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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Best Car Insurer By Miles

5
The title says it all. Easy to sign up, easy to get started, easy to track your account/usage, easy to make changes to policy - oh and they were the cheapest by a long way. Reviewed on: 29th July 2020
Matthew Davies's avatar
Matthew Davies

Excellent service

5
Kept informed every step (mile) of the way since commencement. Lovely newsletters and advice throughout lockdown. Understanding and sympathetic advice when battery failed through lack of use allaying any worries I had. Can’t thank you enough. Reviewed on: 29th July 2020
Chris Harvey's avatar
Chris Harvey

Very good insurance company am Loving miles

5
The calculations are accurate and I love Miles insurance company Reviewed on: 29th July 2020
Joy's avatar
Joy

Fantastic!

5
I have been with By Miles for almost a year now. Taking out the insurance it was simple and you can’t beat it for affordability, particularly if you don’t have a big commute to work. I would highly recommend this! Reviewed on: 29th July 2020
Kathryn09's avatar
Kathryn09

Fantastic reliable and affordable service

5
Have recommended and signed up many family and friends because I’m so impressed with the affordability reliability and friendly service they provide! Great for those unable to pay out huge amounts all in one and those who like to take control of what they pay Reviewed on: 29th July 2020
Rachael bradbury's avatar
Rachael bradbury

Very Happy

5
Great and fair way to be insured. I have not had any issues and the App is great. I recently renewed my car insurance for the second year which was no hassle to myself or By Miles. Reviewed on: 29th July 2020
Nicholas Jones's avatar
Nicholas Jones

Great insurance company, customer service is spot on.

5
Great insurance company, always quick to respond to my questions, have recommended many friends some have also taken their insurance with by my miles. Reviewed on: 29th July 2020
Julie Barry's avatar
Julie Barry

Great Service

5
Easy to use app, good communication. Reasonable price. Overall very good service Reviewed on: 29th July 2020
Lynn Treloar's avatar
Lynn Treloar

Excellent

5
I love the insurance best one, I’ve ever had you can drive to match your budget, especially with lockdown and working from home. The service is second to not too, always very quick to respond and very helpful Reviewed on: 29th July 2020
Jack LLoyd Bramley's avatar
Jack LLoyd Bramley

Finally insurance is fair

5
I have been driving since 2006 and it is so refreshing to finally have insurance that is suited to your needs. Previously it has always been a blanket figure regardless of how much the car is moving. Paying per mile has been so refreshing. Customer service has been second to none, great regular communication. The box used to track the miles allows up to date information on how much is being spent. It is fantastic and I would recommend over and over. Reviewed on: 29th July 2020
Vikki Fairman Adi's avatar
Vikki Fairman Adi

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