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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Cost efficient

5
Charge per mile works much better for those with low annual mileage Reviewed on: 29th July 2020
Anonymous 's avatar
Anonymous

Brilliant concept, brilliant customer service!

5
The concept is brilliant and very cost effective for people doing low mileage. Incentive to introdue a friend and both get £50 credit meant I didn't pay my miles for 2 years. Reviewed on: 29th July 2020
Mary Dempsey's avatar
Mary Dempsey

Simple, no nonsense, pay as you go

5
A great car insurance for low mileage users, it suits my family perfectly! Reviewed on: 29th July 2020
Nicole's avatar
Nicole

The way forward.... By miles!!!

5
Cheapest quote I have ever had and the monthly payment for the low mileage I do is fantastic...:I have recommended by miles to all my family and friends. Even when I changed my car it’s such a simple process ...so user friendly...:I cannot fault this company it’s by far the best insurance I have ever used!!! Thank you.x Reviewed on: 29th July 2020
Rob Vose's avatar
Rob Vose

Brilliant customer service

4
Just surprised that the quote has nearly doubled, but service second to non would highly recommend the provider Reviewed on: 29th July 2020
Charles hunter 's avatar
Charles hunter

About time

5
It's about time that this type of insurance became available. I have been a low mileage driver for some years now and the by miles option is a boon and a substantial financial saving for me. Well done By Miles Reviewed on: 29th July 2020
Neville 's avatar
Neville

Amazing

5
Best company I have ever used, will definitely be sticking with them Reviewed on: 29th July 2020
Carla's avatar
Carla

Excellent service

5
Value for money and amazing customer service Reviewed on: 29th July 2020
Catherine 's avatar
Catherine

Excellent idea to just pay for what you use.

5
Easy to access and always have a link of communication open which is important to me. Reviewed on: 29th July 2020
jeff dixon's avatar
jeff dixon

My Son,my Daughter and Myself.

5
My son recommended me and my daughter. And my husband installed the units in both of the cars Reviewed on: 29th July 2020
Carol 's avatar
Carol

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