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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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6%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Industry leading car insurance provider with fair prices!

5
By Miles is the best company I have had my car insuarce with. They are fair, high-tech and the mobile app is amazing. I wouldn't hesitate to recommend them to family and friends. Pleaseure to do business with. Keep up the great work! Wish you all the success! Reviewed on: 29th July 2020
Jagtar Singh's avatar
Jagtar Singh

Very happy with insurance

4
Very happy, much muchcheaper, I was skeptical but initially but so far I'm a very happy customer Reviewed on: 29th July 2020
Anne's avatar
Anne

A complete no-brainer if you use your car occasionally

5
By Miles has been brilliant for me. Whereas before, I was paying a set amount (over the odds) for using a car predominately at weekends to ensure my father is safe and well, I only pay for what I use. So, at renewal and getting quotes of around £100-200 (if paying monthly) with the usual insurance companies, my most expensive charge over the last 9 months has been £43.73 for driving 568 miles (and that was mainly to drive back collecting the car from the dealer after purchasing it!). It is on average about £25 for me a month for around 330 miles. During these uncertain times, it has additionally come into its own, saving even more due to lockdown. No hassle of expecting refunds or partial ones from insurance companies; if you didn't use your car, you don't pay ! You can see where you have gone back and forth on the app, tells you how many miles you have travelled and what the total charge will be. It really has completely changed the way I look at insuring my car now, for the better and it will do you too. Trust me... Reviewed on: 29th July 2020
Billo's avatar
Billo

THE BEST CAR INSURANCE COMPANY EVER!

5
By Miles is the perfect car insurance company to hit the car insurance industry and I really hope other insurers follow suit. Fantastic concept, I’ve been getting car insurance from other insurers for years which would put me out of pocket. With By miles I can have insurance and be charged fairly for driving on the road with an app to monitor my activity on my dashboard. I will definitely be a loyal customer to By Miles for many years to come and have recommended this insurance to many of my family and friends! They deserve not just one award but many. Thank you for being a fair insurer and making it easier for people like me to have a car that’s needed to do errands like taking a loved one to their hospital appointments. Thank you for being THE BEST CAR INSURANCE COMPANY! Reviewed on: 29th July 2020
Hardyal Singh's avatar
Hardyal Singh

excellent way of doing car insurance for low mileage drivers

5
app on phone is top class, so easy to use, all information i need to know at my fingertips. very cheap premium and mileage rate. happy motorist. Reviewed on: 29th July 2020
Lynne Hattersley's avatar
Lynne Hattersley

Monitor

5
It’s a really good to be able to keep an eye on how many miles we are doing, as we can also save money this way, and protect our environment Reviewed on: 29th July 2020
Joanne Stanton's avatar
Joanne Stanton

Easy pissy

5
My experience so far with BY MILES is been fantastic. Loving it . It gives me rest of mind. The less miles you make, the less money you paid. No hidden charges . Reviewed on: 29th July 2020
Ola's avatar
Ola

Usability

5
Very usable, slightly confused in respect of auto start/stop function. Reviewed on: 29th July 2020
John Bennett's avatar
John Bennett

Cheapest insurance

5
Cheapest insurance for low mileage runners . easy to contact operators. Reviewed on: 29th July 2020
customer's avatar
customer

Best Insurance ever!

5
Why bymiles? The real question is why anyone else?! Since I first joined in 2018 I have never looked back - from their easy application to their affordability tailored to my lifestyle; NO other insurance company compares. Bymiles for me offers an adaptive, unique simplistic and most importantly affordable service. I have found them supportive and efficient with any problems or concerns I have. As long as they keep delivering the way they are and even better I will remain a loyal and happy customer indefinitely! Reviewed on: 29th July 2020
jade's avatar
jade

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