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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

Review By Miles: Car insurance now

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By Miles Car insurance reviews (13081)

Futuristic! Value for money

5
I can’t believe I’m alive to experience such futuristic tech/features. You can track your car via phone app, it records each journey without a black box and notifies you in phone app (which also contains a remote vehicle health check tool); and is cheaper as I barely drive so pay per journey and fixed reasonable annual fee. I really like it. Reviewed on: 29th July 2020
Tayyab Khan's avatar
Tayyab Khan

Tell a criend

5
My dad can’t wait for his insurance renewal. So he can join the gang. Reviewed on: 29th July 2020
Charliene Larraine Hatch's avatar
Charliene Larraine Hatch

This company is by far the best value

5
This company is by far the best value for money in the market place. I hope it stays this way for loyal customers year in year Reviewed on: 29th July 2020
Chris Greaves's avatar
Chris Greaves

Fantastic all round

5
This is by far the cheapest insurance I could find, so ideal for low mileage customers. Great customer service and regular contact from company via e-mail. I would definitely recommend By Miles Reviewed on: 29th July 2020
Marianne Anderson's avatar
Marianne Anderson

Good value

5
Good value policy. Easy to use. Helpful communication during the pandemic Reviewed on: 29th July 2020
Eileen Brooks's avatar
Eileen Brooks

Great!

5
Amazing service. Best insurance I’ve had in my 12 years of driving. Reviewed on: 29th July 2020
D Kaur's avatar
D Kaur

10/10

5
By far the best policy for a low mileage drive like myself very happy will definitely renew my cover Reviewed on: 29th July 2020
R Milligan's avatar
R Milligan

Designed for me

5
By Miles is the perfect car insurance company for anyone who still drives, but does not do the miles they may have done in the past. Fully comprehensive, good customer care with polite and knowledgeable staff. Perfect! Reviewed on: 29th July 2020
Jacky Stephens's avatar
Jacky Stephens

The best all round by miles

5
By far the easiest ,fairest,company I have ever dealt with not forgetting massive saving compared to all other companies and to prove a point this is the only review i have submitted Reviewed on: 29th July 2020
William germaney's avatar
William germaney

This is how it should be!

5
Well done By miles. This is how insurance should be. I have auto renewed, as their customer service is top notch, the policy is extremely reasonable, and I love the app and it's features. I have recommended to many low mileage drivers. Reviewed on: 29th July 2020
Coops's avatar
Coops

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