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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Great customer support.

5
Very content with the company. Would definitely recommend it to others. Reviewed on: 29th July 2020
William Joseph Creamer 's avatar
William Joseph Creamer

Five star company

5
I have had a great experience with this company, I have chosen to renew my policy again as it works really well for people who do fewer miles Reviewed on: 29th July 2020
Carla's avatar
Carla

Excellent

5
Excellent! Would recommend to everyone who doesn’t drive a lot ! Saved me over £100 Reviewed on: 29th July 2020
Sash21@hotmail.co.uk's avatar
[email protected]

A good company with a great idea, excellent friendly polite customer service.

5
So far so good, like I say a friendly reliable service...a+++ Reviewed on: 29th July 2020
Jason evangelista's avatar
Jason evangelista

great idea

5
works great such a brilliant idea for low mileage drivers to get cheap insurance at a great price and only paying for when you drive Reviewed on: 29th July 2020
Zoe Louise's avatar
Zoe Louise

Excellent

5
I have saved a fortune insuring with bymiles, possibly not being able to run a car without their help. Always courteous help on phone line when I’ve contacted them. Reviewed on: 29th July 2020
Lesley Stratford's avatar
Lesley Stratford

Cheaper is always better

5
Glad I found By Miles as they are saving me money and it’s only been 3 months. Reviewed on: 29th July 2020
Anna Gilbert's avatar
Anna Gilbert

Excellent service. Excellent value. Easy to join.

5
Can't fault it. Great concept. So easy. Reviewed on: 29th July 2020
Kenneth Graves 's avatar
Kenneth Graves

Top class service i have ever had

5
Service I received is always top quality and never have let me down in anyway. Was really helpful service provided pandemic time I have even refer by Miles few of my work colleagues. Very quick on responding to messages and always keep high standards Reviewed on: 29th July 2020
dee's avatar
dee

Very efficient way of getting car insurance

5
By chance I came across By Miles insurance and found it to be a very economic way of insurance for your motor vehicle. Would recommend this company to anyone needing insurance who doesn't do high miles. Reviewed on: 29th July 2020
Richard Dean's avatar
Richard Dean

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