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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
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6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Dry pleased with everything.

5
Arranging could not have been done better. Wished l had known about this company a lot sooner it really suits my circumstance especially with the current virus issues. My mileage has naturally been a lot less than normal and the monthly mileage charges have been reduced accordingly. Even when things get back to normal l will still be saving about £200 a year compared to conventional insurance. Reviewed on: 29th July 2020

Cheap and you pay for miles You drive

5
Cheap and pay for what you drive Reviewed on: 29th July 2020

Satisfied customer

5
Very happy with my experience to date. Reviewed on: 29th July 2020

Easy motoring

5
I get a message everytime I use the car telling me how much it has cost. During lockdown I didn't use the car so it has saved me a small fortune Reviewed on: 29th July 2020

Great

5
What the company has to offer is exactly what I am looking for. Reviewed on: 29th July 2020

Highly recommend ! Value for money!

5
Excellent value car insurance policies. I already started recommending to friends and family. Reviewed on: 29th July 2020

Only 6 months in U.K. per year

5
Now that I am retired, I divide my time between the U.K. and Spain and was delighted to find a car insurance which suited my lifestyle. Reviewed on: 29th July 2020

Straight forward car insurance

5
Does exactly what it says on the tin What else is needed. Reviewed on: 29th July 2020

Rewarding car insurance

5
You are rewarded for the less mileage. I can keep track of my expenses, as with the app, it is a matter of seconds to know how much you travel and how much it costs. So easy. I saves me every month a decent amount as I don't travel much and it doesn't monitor how you drive unlike some other companies who see your driving behaviour. I am saving atleast £25-30 per month as compared with the other cheapest insurance on the market with the same circumstances. VERY SATIFIED AND STRONGLY RECOMMENDED. Reviewed on: 29th July 2020

By miles by smiles

5
Only pay for what you drive and complete cover. No fuzz and no pai. Reviewed on: 29th July 2020

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