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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
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6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Great way to insure low mileage drivers!

5
We own a car primarily for urban transport needs with kids and the occasional road trip. There hasn’t been an insurance product that is tailored to our needs but BY MILES has changed that. It’s easy and great to keep track of whether you are staying within the estimated monthly costs! Reviewed on: 18th August 2022

Best Insurance Company

5
Best thing I have ever done with Insurance, only pay for what you drive is a great idea, I have certainly recommended to friends. Reviewed on: 18th August 2022

Cheap car insurance

5
Easy to contract, easy to control, very cheap, amazing insurance! Reviewed on: 18th August 2022

Good company to use seldom use my car.

5
Easy to use greatly to handle low mileage Reviewed on: 18th August 2022

Good idea

5
I don’t use my car that much so this seems a good option. Plus the tracking thingy means you should always know where your car is. Reviewed on: 18th August 2022

Its very convenient

5
Only Paying for what you use which is fair and I like fairness. Thanks Reviewed on: 18th August 2022

By Miles - Excellent service.

5
Very easy to get a quote. Over £130 cheaper than my previous insurer. The OBD - II box works well. Very accurate readings on the App and PC. Reviewed on: 18th August 2022

Does what it sez on the tin.

5
By miles suits me just fine, I am an oap , I don't use my car as much as I used to so my monthly bills are less than£10 infact I think the highest was £7. Reviewed on: 18th August 2022

Transparent, fair and helpful

5
By Miles is an excellent choice for car insurance: you choose the cover you want to pay for; you only pay for the number of miles you drive; personnel answer the phone very quickly and are always friendly and helpful. Best of all, one feels that they are working for the customer's benefit, not for the company's profit. Reviewed on: 18th August 2022

The ByMiles app is so useful easy to follow.to keep track of my journey

5
Haven't been with the company for long but it's good to be able to communicate if there is a problem . Reviewed on: 18th August 2022

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