Smart Money People Logo

By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Highly recommend ! Value for money!

5
Excellent value car insurance policies. I already started recommending to friends and family. Reviewed on: 29th July 2020

Best insurance for low mileage

5
By ' miles ' the best car insurance I've ever had If your annual mileage is low, this is the one for you So easy to take out, and a really good price! Overall, very happy Reviewed on: 18th August 2022

The future of insurance

5
I am some who drives few miles a day and i use to pay alot for my insurance now iam by miles better off , super great company Reviewed on: 18th August 2022

Top company

5
Been a customer for a few years no problems Reviewed on: 18th August 2022

Great concept!

5
We haven’t had to drive much since covid, this insurance makes sense for us. Cheaper than the rest and we will even receive a refund if we are under our yearly mileage limit! Reviewed on: 18th August 2022

Car insurance

5
The customer service people and their knowledge is great. They are keen at ensuring the customer gets the right deal at the right price. They put the customer at the centre of the right deal making sure quality and security is not compromised. The customer service people are friendly and helpful and respectful too. All questions are managed quickly and efficiently keeping the customer up to date at all times. Reviewed on: 18th August 2022

New ideas, like it.

5
Really good idea paying what I drive. Help saving money aswell. Reviewed on: 18th August 2022

Excellent customer service when it's needed

5
By Miles is just the car insurance for us Londoners who keep our cars parked most of time and use public transport when we can but require the car for occasions such getting to those out of the way places in countryside or being able to load up when needed. It is great as it encourages me to cut back on using my car in London. Reviewed on: 18th August 2022

Pennies for miles

5
It's comforting to know what you are being charged perile that you cover more or less as it happens...most journeys seem to be just pennies for miles and the results of your expenses are shown to you immediately.....great way to see how your miles for money is calculated..... Reviewed on: 18th August 2022

Best insurance

5
The best insurance I have ever since I started driving Reviewed on: 18th August 2022

Great idea for Car Insurance

5
As I only drive my 2nd car occasionally this type of insurance is ideal Reviewed on: 18th August 2022