Write a review

Go to business site

By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

View other By Miles products

4.91

Based on 13,081 reviews, last reviewed 17th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

Read all reviews See your review

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Brilliant insurance

Brilliant way to insure your car for the times you actually drive it Reviewed on: 18th August 2022

For low mileage drivers this is perfect

I have been using By Miles for 3 years now and have saved a packet. For someone like me who does very low mileage it is a perfect way to save money. I was unlucky enough to have to claim and the claim handling was very efficient. All in all an excellent service. Reviewed on: 18th August 2022

Easy to use

Affordable and easy to use. Car tracking via app is also a bonus Reviewed on: 18th August 2022

Fab insurance

By Miles has definitely saved me money on my car insurance. They’re so easy to deal with and have great customer care. Reviewed on: 18th August 2022

Wonderful

Always communicating with customers. Kept in regular touch during Lockdown, with plenty of advice and have received regular emails since. Not your regular "take the money and run" insurance company. Reviewed on: 18th August 2022

Excellent Car Insurer

Since I joined, I have been enjoying By Miles insurance. Worth having this insurance. Reviewed on: 18th August 2022

Very happy with ByMiles

Ive been with By Miles for a long time and the service received has always been great, the chat service is instant i never wait long and the prices have been great and very affordable. I recommended my brother to By Miles and he now uses thier services and is very happy with the deal he received as a first time driver getting insurance. I highly recommend By Miles for this award. Onome Reviewed on: 18th August 2022

Excellent insurance company

Very happy with my new insurance company. Much cheaper than any others on the market and great app. Reviewed on: 18th August 2022

Great way to save on insurance costs

I can check my monthly payment and it makes me think about do I need to make that trip Reviewed on: 18th August 2022

Wish I knew about them sooner

After having being a driver for 7 years now, I wish I'd found out about ByMiles sooner. For any driver having a form of telematics tracking isn't always the nicest feeling or the most comfortable as you can sometimes feel that you'll be penalised for more than what they state they track and measure, but with a first time user of ByMiles I have not once felt that at all and I value the transparency of the company. Their support team have been brilliant when it came to activation of my tracker as I faced a few issues but it was never too much for the team to be able to offer me advice and give me the reassurance about my policy and usage of the tracker and give me the ultimate peace of mind as a first time customer. The app itself is brilliant, I really valued the car dashboard kit that's within the app and actually it's told me more about my car than I'd known or even heard from garages such as VW themselves! The tracking is accurate which can always be hit and miss with technology but I found they've got it spot on and actually it's been really refreshing to be able to have clear sight over what I'm expecting to be paying per month through the app showing pricing and when the cut off date for the month is - perfect for me who has multiple bills to keep an eye on in the middle of the energy price rises and so on. I've already recommended ByMiles to my family who are due insurance renewals soon and would definitely keep recommending to other drivers to not be stung on insurance prices and for once, only pay for when you actually drive! Thank you for being a company I could try and actually be very happy with within my first month of being a user! Reviewed on: 18th August 2022

Alternative products

Car insurance
from Elephant Insurance 2.74 from 74 reviews
Motorhome Insurance
from Shield Total Insurance 5.00 from 3 reviews
Car insurance
from Ticker 0.00 from 0 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub