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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Very helpful

4
Would rather keep prices down than win £1000 esp when money is tight. Reviewed on: 16th August 2022

By miless by far the best

5
Helpful staff,easy to access,fair pricing,peace of mind Reviewed on: 16th August 2022

By Miles is great

5
Paying per miles is a great way to save money, as well as an incentive to lower your car driving mileage and choose more sustainable travel methods. Reviewed on: 16th August 2022

Great Service

5
Easy to use and cheap quotes. I purchased a motor insurance policy with Bymiles and it was by far the best value for low mileage drivers. Reviewed on: 16th August 2022

Saving me a fortune!!!

5
After trying ByMiles for the first time I couldn’t be happier. For someone who has recently started working from home, I found it impossible to estimate how many miles I would be covering per month. ByMiles takes away all of that trouble and the costing is altered to suit me, fair and avoids overpaying unnecessarily. It was so easy to instal the required device which monitors driving distances and is unnoticed when in the car. The app is also straightforward and simple to use, I would recommend this company to anyone. Reviewed on: 16th August 2022

Brilliant concept... Perfectly Executed

5
The per mile insurance concept has saved me a lot in renewal costs in knowing I only pay for what I use. Customer service has always been efficient and friendly, even going as far as to send an OBD2 Extension lead when aftermarket stereo I'd installed started to interfere. Will definitely be renewing with by miles in the future! Reviewed on: 16th August 2022

Easy modern and affordable

5
Perfect insurace for people who don’t drive many miles definitely wouldn’t recommend for friends and family Reviewed on: 16th August 2022

By Miles. Fabulous !

5
As I do low mileage in the vehicle I find By Miles a fantastic product I seems very fair that I don't pay a premium with other companies when the car is parked most of the time and obviously much less like to be involved in and accident ! When I travel in it I get charged ! Very Fair. Brilliant idea Reviewed on: 16th August 2022

Great price and good cust service

5
Great price and good customer service. Was the cheapest price I found and when I had issues with the Mileage Tracker I was sent out a cable straight away - also online support responses were quick and resolved my query efficiently. Reviewed on: 16th August 2022

Mailes

5
I am raley happy verey good service Reviewed on: 16th August 2022

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