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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

5
I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Best Car insurance provider By Miles

5
I have renewed my car insurance with By Miles without an iota of doubt. There is no need to shop around. Reviewed on: 9th August 2022

A great service to fit my age group.

5
Service is the word! ByMiles customer service is excellent, lovely people to talk to & easy site to understand on line. The way I pay is good for me as it is the fairest system depending on how you use your car. Reviewed on: 9th August 2022

Great value car insurance for low mileage

5
Beat all my other quotes by miles! Love the flexible premium which is based on how many miles I drive each month. Perfect for people with low mileage. Reviewed on: 9th August 2022

Great

5
Simple innovative insurance with a fantastic app to boot Reviewed on: 9th August 2022

The best way for me

5
I really found the type of insurance I am looking for when I joined by miles. I don’t do a lot of mileage so their system works for me. I have found them very easy to communicate with, a rare thing these days. So am a very satisfied customer you could say. Reviewed on: 9th August 2022

Best value car insurance

5
I don't drive a lot of miles so the way By Miles set their premiums are the best for for me. Reviewed on: 9th August 2022

Great value insurance for low mileage drivers

5
I've used By Miles for nearly two years, I do about 3000 miles annually in a 20 year old car, and it has halved my insurance costs. The mileage tracker was quick and easy to install and the app is intuitive and simple to use. I recommend them to all my low mileage friends. Every time I drive I'm pleased I chose By Miles. Reviewed on: 9th August 2022

Best insurance ever!

5
By miles is the easiest and best value insurance I’ve ever had, the app is brilliant and helps keep me mindful of how much mileage I’m using. I have recommended my boyfriend as well and he also thinks it’s great and the best value he’s had so far in 13 years of driving. Reviewed on: 9th August 2022

Easy, affordable insurance

5
I've been with them for 2 years and I will stay with them as they are always the cheapest by far and the app is really easy to use. Reviewed on: 9th August 2022

Best insurance

5
This insurance it’s very smart , the best company in market , very satisfied and recommend Reviewed on: 9th August 2022