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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.88 (13080 reviews)

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4.88

Based on 13,080 reviews, last reviewed 17th Oct 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13080)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Amazing value

It’s not just the value for money it’s the customer service the app it’s everything about them Reviewed on: 9th August 2022

Clean, clear, reliable.

Fantastic experience with this company from day one. Customer support is superb, the box tracks easily and provides several useful features, cannot over recommend. Reviewed on: 9th August 2022

LOW MILEAGE WINNER

GREAT VALUE FOR LOW TO MEDIUM MILEAGE Reviewed on: 9th August 2022

One size does not fit all!

I typically use very low mileage, which no other insurance provider takes into account. I was particularly impressed when the annual premium was greatly reduced as a result of my (proven) low mileage. Reviewed on: 9th August 2022

Saves so much money

GPS tracker just records milage, cheap and fair insurance! Reviewed on: 9th August 2022

Such a good product and great value for money

Really works well for people who don’t use their car often or with a regular schedule! Reviewed on: 9th August 2022

Perfect for city motorists

Excellent customer service, simple to use and very fair pricing, I wouldn’t switch to another company now Reviewed on: 9th August 2022

Best car insurance company

I am very happy being By Miles customer. They have the best customer service and they have proved as a trustful Company being their customer for few years now. Reviewed on: 9th August 2022

Fantastic concept

Easy to deal with and rewards us for not using our car much. Would highly recommend. Reviewed on: 9th August 2022

Excellent choice for low mileage drivers

It was excellent at first. I estimated that I was saving a lot compared to conventional insurance, as I knew I would be doing a fairly low mileage (with both me and my wife working from home) but then I unexpectedly started to have to do long trips (due to family member's regular hospital treatments that were far away), so in the end I did not save - but otherwise I would have, barring the unexpected fact of the repeated long journeys. My reason for not giving 9 stars is that the mileage tracker device fitted in the dashboard stopped working at one point, unknown to me, as I was not logging into the app to see my usage. I only found out a few weeks later when I got an e-mail from ByMiles alerting me to it not recording any trips. It was well fitted in the slot, but stopped recording for some reason. Just removing and plugging it in again solved the problem. The good point is the ability to compare route distances to see which one is shorter and will save you more money in these times of breathtaking petrol prices. Reviewed on: 9th August 2022

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