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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

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4.91

Based on 13,081 reviews, last reviewed 17th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

best insurance company ever

if you looking for a strait forward, ship insurance you have to go with this company by miles, just lovely. Reviewed on: 20th August 2021

The future of vehicle insurance.

The system is easy to use, simply providing useful feedback on every journey. I love the innovative way by miles operates. Its gives me great value for money, and my previous insurers look out-of-date. Promise of discounted insurance for low mileage drivers did not happen in my experience. With By miles, this is a contractual obligation not just a promise. Reviewed on: 20th August 2021

Nice experience so far

I was referred to ByMiles through a friend and this gave both of us £50 credit worth of miles. If you do not use your car so frequently, ByMiles is the best option for insurance. Reviewed on: 20th August 2021

Great service and pricing

Really happy with the model and wonderful experience every time I deal with members of staff Reviewed on: 20th August 2021

Excellent insurance company

No nonsense insurance company you only pay for when you drive and plus the free miles after u go certain miles if you do ko g distance driving so yes will recommend to anyone and give ut a try Reviewed on: 20th August 2021

Bad customer service and overcharged for low mileage

I bought a policy with Bymiles and agreed to pay £18 a month but ended up paying £26 for no obvious reason. Bad customer experience Reviewed on: 20th August 2021

Car insurance

After checking comparison sites for motor quotes and being disabled was getting silly quotes by miles was not only the cheapest but the black box issue was a great help in that it doesn't penalise you for minor indiscretions plus having limited finances it allows you to monitor your mileage especially if you have a month where your money is getting low you just drive less Reviewed on: 19th August 2021

Excellent

I find it very good to follow my policy on the app and easy way to contact someone Reviewed on: 19th August 2021

. Well worth the switch.

Affordable and easy to set up. At a maximum monthly payment thats less than half the cost of my renewal its worth making the switch Reviewed on: 19th August 2021

Excellent way to stay in control of your mileage and cost

I feel liberated and in full control of my mileage. Love it, thank you By Miles Reviewed on: 19th August 2021

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