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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

5
I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Must use insurers!

5
By miles is an excellent insurer, they are always on hand to help in any situation. Would highly recommend! Reviewed on: 6th August 2021

Easy to use &looks great

5
Its helpfull to individuals who use less millage they don't have to pay heavy price insurance unnecessarily it's safe & save on the same time. I'm sure most would love to do that" Reviewed on: 6th August 2021

OUTSTANDING

5
This is my second year with By Miles, the renewal was seamless. The regular updates and customer care contact is particularly reassuring and the premium is excellent value for money. I cannot recommend them enough. Reviewed on: 6th August 2021

Brilliant

5
I'm always in control, and know how much I have to pay each month. I use my by the mile app all the help I need there. Reviewed on: 6th August 2021

BEST INSURANCE COMPANY AROUND

5
I have been insured by many companies in the past,.. but Bymiles has been the best , most convenient, and haste free to use. I only pay when I drive, and if I don't I don't get charged. I have recommended all my family & friends, **Thank You Bymiles ** Reviewed on: 6th August 2021

Market leading insurance policies

5
Refreshing to see a new approach to insurance for drivers. Love the clear language and simplicity of the product. Feels like a lot is included as standard where others charge extra (like protecting no claims bonus). Reviewed on: 6th August 2021

Should have done this years ago its the way foward

5
Couldnt be happyer by miles makes smiles Reviewed on: 6th August 2021

To expensive

1
To expensive you can not travel far with out getting a huge bill. Reviewed on: 6th August 2021

I so happy that I'm insured with by miles its good and and helpful and quick respond if there's any issues and make me save much money .. I was paid for another insurance company's but now im more than happy ..

5
Great company and save money always and I feel im always in save site with by miles and protected. Reviewed on: 6th August 2021

Excellent

5
Very economical, easy to use and reliable. Reviewed on: 6th August 2021