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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

5
I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

affordable, user friendly and good customer service

5
I believe that by miles works well with my situation since I am not using my car as much. Reviewed on: 5th August 2021

Best Value Car Insurance

5
For people who drive low mileage throughout the year By Miles offer great value car insurance. They are also professional, efficient and friendly. What more could you ask for. Reviewed on: 5th August 2021

Best value car insurance I have ever had

5
By Miles is great, you pay as you go so if your a low mileage driver it’s awesome value. Also it acts as a tracker so you can always find your car. I would not use any other car insurance from now on!! Reviewed on: 5th August 2021

Its easy you only pay for the mileage that you use

5
Never had a problem and always helpful to me Reviewed on: 5th August 2021

Win / Win!

5
For years I’ve been over paying for my insurance but now I pay for what I use! The fairest way to pay insurance hands down! HUGE RECOMMEND Reviewed on: 5th August 2021

Cannot be beaten!!

5
Amazing insurance co. Super customer services, so say online miles checker, the best on the market, so happy at last to find a great insurance co that actually cares. Thanks ! Highly recommended Reviewed on: 5th August 2021

Great value and excellent customer service

5
Much cheaper for me than standard insurance plus it’s great that low car usage is ‘rewarded’ and you’re not subsidising other people’s insurance. Excellent customer service Reviewed on: 5th August 2021

Pay as you drive policy

5
Car insurance has evolved overthe years and By miles is the proof. Very flexible policy for low mile drivers, easy to use, pay only the miles you drive. Vehicle health report via app. Amazing. Reviewed on: 5th August 2021

Great company

5
Will be with you guys again next year Reviewed on: 5th August 2021

Simple and ingenious

5
My son recommended this company as he uses it and knows how little I now drive. Such a genius idea to charge according to the mileage and patently fair to the customer. Reviewed on: 5th August 2021